I frequent Starbucks and have been a gold member since I can remember. I have been to many different locations and have odered many different products.
This is the only Starbucks location where I've had consistently poor service along with low quality food/coffee as well as my orders being incorrect.
Today I had a young man with a bad attitude who sighed at me through the intercom while I was placing my order in the drive-thru. Then once I was up at the window the order took much too long to be prepared and once I recieved it, my order was wrong. My latte was inccorectly made and tasted unbelievably poorly, and my muffin(requested NOT to be heated) was warmed up and too hot to handle.
I love Starbucks and the products they offer; but this location is a disaster. The people working obviously could not care less about the quality of service OR product they provide.
Thoroughly disappointed in...
Read moreThis location is a failure.I love Starbucks, I eat my breakfast there every morning but today it was my first visit to this location.I had a simple order; egg bites, after 5 min of waiting I asked the man who took my order how much longer I will have to wait. He said they already in the oven.After another 5 min. I asked this time the woman who was making the sandwiches if my egg bites are ready. This time she said I have to wait because she has couple orders before mine. 5 min. later after 7 people who were behind me in line have already left with their orders I did ask to speak to manager. She offered to give me my money back. She said she doesn't know what happened to my order.After wasting 15 min. I left without my breakfast and hungry.This place doesn't even...
Read moreThe baristas are great, but you want to see a bullet proof way to destroy a favorite Starbucks cafe? You can see it here with the remodelling. A cozy very amiable location with couches, organic design and social atmosphere where you could work and chat was transformed to literally become a dive thru with a small hall. The "L" design of the dine in hall is now a bunch of bland desk style tables all in front of the Barista and counter. They want you to just order and go. Whoever came up with this stupid idea should get the worst architecture design of the year. This transformation is so bad that I will probably never come here again, and I'm not the only one who says that. Starbucks is losing its character and charm, and this location is a...
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