Subway — Restaurant in Jefferson Township

I usually have a good experience here, especially with the woman who regularly works during weekdays — she’s always respectful and kind. Unfortunately, I had a very unpleasant encounter with the manager that makes me not want to return to this location again.

I’ve been going to this Subway every other day for the past two weeks, mostly to pick up sandwiches for my husband before work. I use reward points every now and then, along with the BOGO $1 deal that’s available through the official Subway app. These are promotions Subway offers, and I use them within the rules.

During my last visit, the manager approached me and questioned how I was able to use the $2 reward points “every time.” I explained that I buy from different Subway locations and use my rewards at my own discretion. She told me I shouldn’t continue using them at this location and suggested I go elsewhere. Her tone was rude and accusatory, which made me feel very unwelcome — especially as a paying, frequent customer who’s doing nothing wrong.

I didn’t want to escalate things, so I left. I won’t be returning to this location due to the disrespectful treatment from the manager. It’s unfortunate because the other employee does a great job, but no customer deserves to be talked down to or shamed for using...

I admit it. Sometimes I just want to get in and out of a place. But when I am not rushed, I can enjoy where I go a little more, interact a little more. I had a Subway a stone's throw away but it closed. This one is still close-by, easy to get-to, has parking. Friendly staff who respond to you the way you treat them. Saying "Hi. What do you do recommend?" with a smile let's them know you recognize them as people not servants. Folks who work behind counters need to know what they say matters, so they talk to you, not each other. Nice folks here. I come here for subs - usually foot longs. Depends on the specials, coupons. My needs are simple here. Roast beef or tuna, plenty of veggies, toasted italian or herb toasted bread, provolone, oil, vinegar & oregano. Tastes great. People listen to what I ask. I saw no problem with filling the sub. They have personal 🍕 - never tried it. Convenient location, friendly staff, cost, good taste. Now if they only had a hot pastrami on rye...

They don't even deserve one star. I bought my sandwich and got a cup for a drink, all what I wanted to drink was water when I pour the water from the soda machine the water was pink when I talk about this with the manager (an Indian lady) was terribly rude and disrespectful. She told me that the water is supposed to have that color when it comes from the machine ... What?? She gave me her back and simply told me of you don't like it I give you water from the tap. Anyway the water from the machine is from the...