McDonald's — Restaurant in Jemison

I've never had a really great experience at this location*. The food is pretty typical for McDonald's, you know what you're getting when eating here. That being said, this location manages to take McDonald's food to a whole new bottom of disappointment and sadness. It isn't necessarily disgusting but it is definitely walking the line. We rarely order food here, sticking mostly to drinks. Yesterday I decided to try the new crispy chicken bacon ranch sandwich. As I said before, expectations for this location are always very very very low. McDonald's has reached new depths with this sandwich. It is a real struggle to come up with appropriate adjectives to describe the CCBR. The stuff they call ranch dressing is a lie wrapped inside a filmy dollop of deception, served on a bun of letdown. The "chicken" was less of a lie as it was definitely crispy, a fried over crispy patty of whatever they are calling chicken this month. I could go on but I don't want to. Trust a total stranger and don't eat it.

If management decides to allow people to go inside for pick up, take my advice and skip it. You'll only feel worse.

Stick to drinks, preferably their scalding hot coffee.

*Full disclosure, this McDonald's owes me a little less than $20 for closing early but keeping the money from a mobile order. My low star reviews of their customer service is based on inept management and not necessarily the employees who have no control over...

I ordered a number 7 (two cheeseburgers ketchup and cheese only, which I had to repeat Multpile times) w/ a dr pepper. Pulled forward to sit in line for a group a teenagers standing at the window for 10+ minutes. Pulled up to the window and handed in a 20 only recieved 5 dollars back. I asked for the receipt, knowing I was shorted change for what I ordered, then was told the printer isnt printing. Then also was handed a water bottle rather than my actual ordered drink. Got home after a very freaking long day, just to open up the bag realize I was charged for items I did not order, and the items I did were made incorrectly. I get if orders were swapped, but we verified at the window. I get being short staffed but not the lack of attentiveness. Even if I had time or energy to have my food fixed, it wouldn't be done without the receipt which as previously mentioned I did not have. The only reason there's more than one star is because I know they're short staffed. But as I have worked in that industry many years, its not that hard to be attentive to people and do your job correctly. I can understand attitude because who really wants to work night shift. But being made to confirm my order MULTIPLE times, and it's still be incorrect is minboggling. So thanks for the cold fried, and items that I can not eat due to health issues, that I also over paid for. It should not be MY JOB, to check and make sure YOU...

If I could give no stars I would I went through the drive-thru I ordered two bacon doubles ketchup and onion only with no cheese pull around to 2 nd window give the girl my money then I pull up to the third window and they hand me my order open the bag and pull up my sandwich before I even unwrapped it I can tell it has cheese on it so I sent it back in I told them it's just been a bacon McDouble no cheese ketchup and onions only sat there and waited for about three minutes they brought my order out I figured it was right so I drove out of the drive-thru open the sandwich up no bacon so I pull into the parking lot get out take my broke foot but up to the front counter stand and wait for 10 minutes before 8 a.m. please even look my direction and that tell the manager who comes over that it's still messed up if they need to fix it I ordered two bacon McDoubles no cheese ketchup and onion only and I would like bacon on my sandwiches after about 5 minutes the manager has me back my sandwiches and allows me to check them to make sure they are right they were after the third time making them she hands me the bag..turn andwalks away....no I'm sorry we missed your order us no have a nice day no nothing just turned around and walked off the worst customer service I have ever had at any...