Wendy's — Restaurant in Johnson City

Unfortunately I have to provide everything with a one-star. The reason that I have to provide a one-star is I get off work at 11:00 p.m. every night and this Wendy's location is slightly below my residence. So when I pulled up to the drive-thru to order at 11:36 p.m. I was instructed by someone coming out the back door pulling a large cart of boxes that the location was currently closed. If this is in fact the case I would highly recommend that you update your Google listing so it reflects your appropriate and correct closing time. If in fact this was a Miss Justice on the part of the cashier I hope in the future that the location will be open for ordering. I would imagine that you keep your store open till midnight for sells unfortunately you will not be able to receive those if your hospitality team is instructing your customers that you are closed. The girl pulling the cart of boxes was a heavier set young woman with brown or reddish hair. I was a general manager with Hardee's for 9 years if I would have done this unfortunately I wouldn't have had a job. Are ultimately moved up and became a floating GM to go into locations and fix issues. Maybe I will try coming through there again in a few months and we will see if you'll...

If you want to wait a very long time for your food, then come to this Wendy's. The first time I came here.. I had ordered a few Baconators (about four), for a few of my friends. Had to wait about 30 minutes in the DRIVE-THROUGH. When I got home.. all of them were single patty cheese burgers. Was very upset.. I complained about how much money I spend there.. and they sent me some coupons. So I decided to give them a second chance. I went to Wendy's the following month, and ordered the same thing.. a Baconator. Of course, I had to wait very long time for it. When I came home.. the burger was RAW. Very pink and cold. All the time I waited, and they could not even cook a patty. Embarrassing. I got a bit sick from it and complained.. saying how dangerous that can be. The manager at the place said they would send free coupons.. but I haven't received anything. Will not be going to this...

I went to this Wendy's with my service dog I was told that I needed to provide paperwork to prove that she's a service dog which I provided her a copy for my service dog certificate which I don't have to.they continue asking me questions like why is she a service dog I begin to tell them I don't need to answer those questions then they proceed to tell me that I need to show ID to prove that she is my service dog and that they need to make copies of my state ID and my certificate for my service dog I did not feel comfortable giving her my state ID to make copies of Tori the manager made me and my family feel very uncomfortable we ended up eating in our car outside of the Wendy's with my family and service dog and we are traveling on a long road trip from New York City to Tennessee we figured to go to Wendy's real quick just to get a bite Big mistake food is horrible...