Carl’s Jr. — Restaurant in Jurupa Valley

I was really looking forward to trying their new sourdough burger, so I stopped by the Aruba Valley location with high hopes. Unfortunately, this visit left me pretty disappointed.

I placed my order and was told I’d get my total at the window. Once I pulled up, I waited around 10 minutes without being acknowledged. I kept looking inside the window, but there was no sign of anyone. Normally, service here is quick and I’m greeted right away—but not this time.

Hoping it was just a delay, I gave it another five minutes. Still nothing. No one came out to charge me, and no update. At that point, I gave up and drove off—without the burger I was excited to try and honestly, with a pretty bad taste in my mouth from the experience.

This isn’t how it usually goes at this location, which is why it was so surprising. I get that things can get busy or someone might have missed something, but a simple greeting or update would have made a huge difference.

Hopefully this was just an off day and not...

I've been a loyal customer of Carl Jr One of the primary reasons I keep coming back is the incredible deals and coupons they offer. I recently downloaded their app, which has made it even easier to stay up-to-date on the latest promotions. A standout menu item for me is the Western bacon cheeseburger. It's consistently delicious and a great value, especially when combined with a coupon. I also appreciate the $6.99 tender deal, which is a fantastic option for a quick and affordable meal. The service at this location is always top-notch. I've never had a major issue with my orders and the staff is friendly and efficient. I primarily use the drive-thru, and I've found that the wait times are reasonable. The convenience of being able to pick up my food and enjoy it at home is a huge...

Came to this location on 8-7-19 in the morning for breakfast. I ordered their breakfast burrito and two sausage biscuit sandwiches. They took over ten minutes to complete my ordered, claiming that they were waiting on the biscuit to be finished. They then gave me a small order of hash browns for the wait, which was fine. I then opened the order once I arrived home. I breakfast burrito seemed smaller than usual, and once I started eating it I found that there was little to no sausage. If anything, two little nibs of sausage. Very disappointed. But it got worse, I then checked my two biscuit sandwiches. Instead of sausage, like I ordered, it had bacon. I’m not sure if they ran out of sausage that morning, but I was very disappointed with...