Charleys Cheesesteaks — Restaurant in Kansas

So this place cooks/makes the food in front of you. So do not expect it to be super fast especially in lunch rush. The staff is super sweet but either forgetful or neglectful. Contradicting, I know. But 3 times an order has been messed up, add jalapeños? None added, no tomatoes or lettuce had extra, bone in wings? Got boneless and not the flavor I asked for or my ranch. But when it is done right it is soooo good! It is had to stay mad at the staff because they are so nice. Just check your meal before...

Edit: came back hoping. Hope was misplaced. Tried to explain that I can't eat cooked onion and my wife can't eat any it makes her extremely ill. Still ended up with onion cooked on the griddle on my food. Order online maybe that will prevent issues. Also please tell everyone to order topping at the register cause they won't change them in the other end....

It took 30 mins to order and receive. After the grill guy cooked sandwiches ordered after our. Looked like there were three clowns trying to run a restaurant. Terrible customer service as they thought it was funny that there was a 20 minute wait at 5:45. So far behind they didn’t take orders after 5:45. Horrible showing! Hope they hear about...