Well I'm homeless currently and it may be cause I have gold status they give me free hot water everyday they let me use their single occupant bathroom without any hastel because well im transition from male to femal and they let me charge my devvices all day long as long as i keep to one area and dont make the place look like a disater which someone people due unfornitoryly and have seen then been refussed from coming back when i dont have money they still let me do all this i have like 3 to 4 bags on a regular basis but have been redusing them because i now have a storage unit at another place on kauai its a shame the rest of kauai is not as nice or even decent with me they hate alot towards me but starbucks at kukui grove mall in lihue has been great to me my new bank account got hacked last month so they didnt make me buy a thing they even were nice enough to give me a free coffee on thanksgiving day which i had at my birthay november 16th forgot it was my birthday and my phone was without power due to the port getting damage sprint thinks its the wet sensor on the note 9 well someone sunday after my birthday bought me a wireless fast charger for my device mind you it waas more geared towards and iphone but its still 10watts qi charger which is fast i even hold the door for people here and let people use my extension cords ports to charge since i have fast ports i only take one outlet cause of the entension cords i have which is one with 4 fast usb ports and two outlets and i have 3 more adapters which are fast as well only use 5 usb ports may use more in the future but not currently 3 phones one bluetooth keyboard and one backup battery i do have a ssmart watch but dont currently use it and normaly have a bluetooth earpiece but it broke need to get new one so this place is good to me i am moving to california on january 16th of next year 2019 providing everything goes smoothly there are other exception to who on kauai has treated me with diginity and respect but will list thoses in their places on google maps and will be doing a tell all once i leave however if they kauai pisses me off to far i will have no choice but to upload entire cloud storage of evidence again kauai along with personal info all at once by link when i go live so dont piss me off kauai with anymore hate towards me i try to stick to myself willing to drop the matter if you just let me leave the island and dont bother me till then and obey the law expessialy the federal equality laws i have video audio can calls emails texts all backup up my phone has apps that monitor me and cause i dont have noise cancelation devices it picks everyone else up as well just want to move in peace also the store tends to be late opening after black friday or when they prepare for it the next day it was also they have not opened any time before 4:30am and usualy close at 10pm which means they start closing the bathroom around 9:30pm to do cleaning it hope...
Read moreWorst customer service at a Starbucks I have ever received. When I come to Kauai I always go to local coffee shops to support local. This Morning I only went because we had to evacuate our airbnb at 1:50 a.m in the morning due to torrential rain and flooding. We left our place knee deep in water, sat in our car in the parking lot soaking wet and at about 5:30 a.m noticed that Starbucks was actually open. I thought great coffee and a bathroom.
We walked in and noticed a sandwich board sign "bathroom closed" when inquired and explained our situation the gal said their bathroom was broke. As I started to say sorry we have been in our car all night basically, she was quite rude and not helpful whatsoever. I felt as if the 3 gals working treated us like houseless people. I don't expect to be catered to but a little helpfulness and kindness goes a long ways.
The only reason the 1 gal acknowledged us was because I was trying to find a bathroom that was available the other 2 barely made eye contact and said nothing at all. A situation like this when roads were closed, flooding was happening in many parts of the island, trees down and we had to flee in the middle of the night to higher ground a little customer service and kindness goes along ways.
This Starbucks was a disappointment to say the least. All the more reason I will continue to support local coffee shops the remainder of my vacation and...
Read moreStopped in today while traveling from another state, looking for a place to work remotely (Starbucks is usually my go to). 05/15/25 at 3:20 PM.
We did a quick lap around the place checking to see if there were outlets when a couple of men at a table let us know they were headed out and we could use their table.
Firstly, all outlets in the place were intentionally covered up preventing use...
Secondly, when we went up to the counter to ask if there were outlets we could use and to order a coffee, both ladies working gave us extremely rude looks and one of them (obese with dark hair up in a messy bun) rudely told us there were no outlets and then told us not to bother customers or make them leave...
Like, what?? Who would walk up to people and ask them to leave? We didn't even say a word to them, but they did see us looking around and let us know they were headed out and had empty cups confirming they weren't leaving because of us.
What a weird thing to assume and an extremely rude way to address it if you did think that was what is happening.
Definitely would never recommend anyone come here due to the overall unwelcoming environment and rudest encounter with a Starbucks employee that I've ever had.
What...
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