Taco John's — Restaurant in Kearney

Taco John's "North" by Apple Bee's in Kearney ,NE in my opinion and I'm sorry to say is going down hill. I hate to give bad reviews but this is to help others, and this is MY opinion. With that said this is my experience. I recently visited this establishment to see if anything has changed but much to my chagrin that's a hard NO. We were in a hurry so the drive thru was our only option. As most people/family's are we were busy and in a hurry. The Taco Bravo was soggy. The Oles tasted as if they had been sitting for a long time or under the heat lamps for too long. This is not the first time this establishment has let us down. The last time we decided to stop for breakfast because my wife loves cinnamon rolls. So we ordered one when she opened the package someone had already taken a bit out of it. IT WASN'T US! So disappointed! I could go on but I am not here to bash this restaurant chain I'm just giving you our experiences as to why we have decided to stop eating at this particular...

Was very upset with our experience today, especially since we normally don't have issues here. Today was just awful, waited several minutes to be waited on, then when we were waited on had to tell the cashier 2 different times what I would like to remove from my food and my food was still made incorrectly so had to send it back to be fixed. The highchair was absolutely filthy amd had no straps so we had to sit our child on the seat beside us which didn't work. The staff working didn't seem to care at all about things going on in the store. While we waited for our food a gentleman came in I'm guessing that had gone through the drive thru n was clearly upset because his food was messed up as well and again I say the staff didn't seem to care they seemed more annoyed by the fact that they had to fix it make...

Ate here three times. The first time, the tortilla chips were stale, so I brought them back and they gave me new ones. The second time, I ordered breakfast but they substituted something for what I originally ordered, without any dialogue. I didn't bring it back because it still tasted fine. The third/final time, I ordered online and I came before the store closed at 10 pm. No one was at the window. The employee was hiding in the kitchen behind some counters. I saw them looking up as I left, to see if I was gone, as I circled around the store to get back to the street. Came back the following day to get the order. I emailed corporate...