3rd time to come here in a row- I order 2 small smoked turkey breasts, on jalapeño bread. I end up getting 2 medium sandwiches and am charged for 2 mediums- for some reason I haven’t realized until I drive off!! NEVER a Receipt!!! Today was the worst- ordered 2 small smoked turkey breast sandwiches, jalapeño bread, with avocado. Ended up again with 2 medium (I have no idea what kind of sandwiches) on plain bread, they added jalapeño and no avocado!!! ( we had to drive 10 minutes to get to the Schlotzsky’s, so by the time we got home to eat, we didn’t want to drive all the way back. So, when I left my daughter’s house I decided to call- he told me he would give me my money back. When I got there, he asked me where the sandwiches were?!?! What?!?!? Ridiculous! Then he couldn’t even give me back what I paid- well again…. I didn’t receive a receipt! What are they pulling on...
Read moreFirst of all, when we arrived at the location on south Main Street, it took like 3 minutes for someone to meet us at the cash register to take our order. Second of all, they were out of tea IN TEXAS, But what really provoked me was that I ordered a plain sandwich with chicken and cheese, and when my sandwich came out there was lettuce, tomatoes, and onions. So I politely asked them to remake it plain, since that is what I ordered. Third, the sandwich came out the second time with FROZEN chicken on the sandwich. When the guy returned, because I had a problem I asked him to feel the chicken. He was disgusted that they served me frozen chicken. When they brought the sandwich back the third time, the chicken was warm but the sandwich was room temperature. Don't think I'll be going back...
Read more8.28.2025-After buying gas at the convenience store this Schlotzky’s is located in, I went through the drive-thru & ordered a #1, sandwich only, no tomatoes or lettuce. When I arrived at the window the same guy who cashed me out for gas confirmed with me that I did not want chips or a drink. I said yes and again no lettuce or tomatoes.
Received my order & left. Halfway home I noticed he charged me $15+ for a $6.99 sandwich. Went back to the store & he figured out what happened, apologized & reimbursed me the difference in cash. Great!
But as soon as I got home to eat my sandwich, there’s a ton of lettuce and tomatoes on my...
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