Summer Moon Coffee — Restaurant in Keller

UPDATE: I have since seen the "For here Mug" sign and I am very happy that is an option. Thanks! I have really grown to love this coffee house. I can completely understand trying to speed up the process by having the thermos out on the counter. Thank you for the response Summer Moon!!!

Most importantly, the coffee is good! I love the large brick wall and abundance of wood. Creates a very warm and cozy feel consistent with the name. I like the seating options and the large community table. I think there is great potential for Summer Moon, but there is room for improvement.

First, put the house coffee menu item at the top of the list. I spent way too much time hunting the menu to see the price, if there was a bottomless option, etc. to find it buried in the list.

Second, have a "for here" mug. Craft coffee houses stand out because of the experience. Many like to stick around to work, chat, or just relax with a book. It really adds to the homey feel when you have a warm mug.

Third, I would put the coffee thermos behind the counter. It feels a bit un-personal to have to go around the corner to pour my own brew. Again, it goes back to the experience. Having the thermos out on the counter makes me feel like I'm getting community coffee from the break room.

I think this is a great spot! Excellent...

Summer moon is one of my favorite coffee shops, however the barista at this location really needs a lesson in customer service. I usually go for the Half Moon since it has the perfect amount of sweetness, however at this location they couldn’t even get the drink right. The barista was snarky with me from the beginning, and when I asked for a bit more syrup after getting my drink they proceeded to be rude and asked if “the drink wasn’t explained to me” and that in order to get the right sweetness I needed to order a full moon. When I ordered I literally had asked what the sweetness on the half moon was like, but was ignored by the barista and just told about their phone number rewards program. She proceeded to be rude to my friend after I ordered and asked if “she needed a whole explanation too.” I don’t understand where the rudeness was coming from since the half moon at other locations has been pretty consistent and I was just ordering based off of my experiences so far. Moreover, it’s clearly a barista’s job to help customers understand their menu if they have questions, which is something the employees here simply can’t grasp. These employees definitely need to learn what basic decency is, and maybe learn how their drinks are made too! Definitely will not be returning to this...

Don’t know what the barista’s name is, but one of the worst and rudest experiences I’ve heard of at Summer Moon. Summer Moon is usually a great spot for coffee and studying, however today’s experience was atrocious. She asked if my friend had been there before and my friend assumed it was for the explanation of their sweetness, however she were used to her normal Half Moon order, so decided to tell them no politely. The barista then explained their phone number program and went on to give her a nasty look and an “Okay whatever.” She then displayed the same condescending behaviors to her friend, who could have well been an unrelated customer. The coffee somehow, after getting the same one multiple times, did not taste close to the same as before and was 100% a result of this encounter. When asked, she proceeded to give her a whole cup of vanilla syrup. Wasting resources at a coffee shop is definitely not an indicator of a good worker because of their mood. One of the worst experiences I have ever heard of at a coffee shop. I would personally never come here ever and this person deserves to be fired. Don’t know if there is a personal issue or potentially under the influence, but regardless, it should not be taken out on...