I have been patronizing this place for 15 years and the rudeness of the staff is quite amazing actually. For some reason they feel like they are being bothered when you are ordering food there. It's unfortunate because their food is just ok but it does not match the customer service.
Just tonight, I walk in and was waiting to be serviced; another customer comes in and the lady with the blonde hair with a pony tail and hair band assumed that he was here before me - I said, excuse me, I was here before him.
She does take my order but had the most awful attitude about it. We get to checkout and I push some of the food for her to scan and she pushes it back to me so rudely she says, I'm not ready for that. Then she throws the pen at me to sign. Lady, if you are having a bad day or hate your job, don't take it out on customers. Get a new job or get therapy.
I did call to complain, and all the manager said was she’s sorry and didn’t try to reconcile the issue - I guess she’s used to getting these types of complaints, but doesn’t care. Will def discourage friends friends...
Read moreOrdered the BLT from the menu today and went to pick it up. The place was not busy (maybe 4 customers inside that had ordered already) and when I opened the sandwich the bread was literally in pieces, brown lettuce, garlic aioli was missing and not even edible. The young guys working there were missing charges of products for other customers in line and the customers would have to tell them they did not charge them, others walked out when they had placed an order and the young workers told them they had lost the order and never made it after the people waited for over 30 minutes for a call-in order they had already made.
The owners of this place need to seriously get their act together and start paying attention to who they have working there. I used to love this place but the service is terrible and it is better to take the time and do things right with quality (like they used to) and stop focusing on quantity with poor quality. Really disappointed and this place can do...
Read moreCape Porpoise Kitchen, located at 1 Mile Road in Kennebunkport, Maine, is a hidden gem that caters to both locals and tourists. Our visit to CPK was a truly delightful experience. As a specialty foods market, gourmet deli, and café, CPK offers an array of options, including micro-roasted coffee, lattes, hearty breakfast sandwiches, and freshly baked scones. The CPK boasts 21 creative sandwiches, salads, soups, and chowders for lunch, while the take-out dinner menu features daily chef specials, Maine Crab Cakes, Grilled Salmon, CPK Meatloaf, Vegetable Lasagna, and an assortment of pies, including the renowned Strawberry Rhubarb. Additionally, CPK offers an extensive selection of cheeses and wines from around the world, as well as beautifully crafted gift baskets made to order. I highly recommend a visit to Cape Porpoise Kitchen for anyone in the Kennebunkport area; you will not leave empty-handed or...
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