PJ's Coffee — Restaurant in Kenner

PJ's Coffee is my favorite place to get coffee in New Orleans. This location is nice, but this morning i ordered an iced mocha and the girl at the counter entered it as a mocha latte and my order was incorrect. i asked to have it over ice and the barista remade it, but the cashier decided to shame me by announcing loudly "well he ordered a mocha latte and that's how i rang it up." In my 48 years on planet earth, i have never uttered the words "mocha latte." So instead of apologizing for making a mistake, she tried to make me feel small and in the process lost a 3 time a week customer. i'll take my business to another location that hires employees with better social skills. i should have taken...

I've been coming here on and off for over 10 years and it's by far my favorite PJs location. I live and work closer to other locations but go out of my way to drive here. Everyone is always nice, they have delicious foods that no other location has, and I've never had a bad experience here. I'm actually leaving this review finally because this morning there was an issue with the pastry I ordered and I went back and let them know. They not only gave me a new one but took all of that type of pastry out of the case to make sure they didn't have the same issue. I'm sure the staff probably don't read these but if you do: y'all are genuinely the highlight of my morning most days and...

PJ’s coffee on David Drive by Lafreniere Park used to be a favorite of mine, but I hadn’t been there in a while. Today, I pulled up to visit again and there was a large group of people smoking right outside of the door, there was really no way to go around them to get in. As I walked up, one of the smokers came inside as well and walked behind the counter...her name was Irma and she was the only worker we saw inside. This reflects very poorly on PJ’s, and while Irma was polite once inside, her behavior right outside the door on PJ’s property and on the clock was unprofessional...