Dairy Queen Grill & Chill — Restaurant in Kentucky

We are not sure if they make the blizzards far in advance for the drive thru but every time we order a blizzard they are always melted. No matter what you are waiting in line at drive thru but when you pull up to the window your blizzard is already done and melted?? Maybe make them right when they come up. You’re waiting in line anyways? Ours was completely melted this last time and I looked at her like are you kidding me and she said “dont look at me I didn’t make it”. The blizzard was basically milk and the whip cream was dripping down the cup. No napkins or anything.

We have drove to the Frederica location and got back over to this area and there blizzards are still together.

The car in front of me. They dropped his box of food on the ground outside by accident and still gave him that one and not a new one?

Maybe get colder refrigerators or make them when the person arrives...

This DQ is the best one in Owensboro. Today I went through the drive thru to get my weekly Blizzard. I always get a Medium because I’m a creature of habit. But the girl at the window gave me a large and told me that she remembered the last time I came through she had gave me the wrong size and wanted to make up for it. I didn’t even remember it until she said something. I’ve worked fast food and know how stressful it can be so when the size was wrong I just didn’t sweat it. Cause I’ve been there. But she remembered! THAT is dedication to service and shows she wants to be as good at her job as she can. I will NEVER go through a different DQ drive thru. And the only thing bad about this whole deal…is I can’t even remember her name....

Messed up order and proceeded be rude after I said I'm going to check again. Also I asked if they still served the salted carmal truffle. They said they did. I reserved plain chocolate ice cream with chocolate truffles. And a former employee of this location of 4 years im very disappointed in the staff dairy queen has recruited. It never fails every time I come the employees are rude and seem to be to busy flirting then taking care of there customers. What happened to service with a smile?????????? Also just a reminder if the ice cream is runny your supposed to wait 60 seconds so that it can freeze for the next one not serve liquid. The GM before would have been very...