I try to support black businesses but sometimes the customer service is NOT there and this is why we patron white businesses and continue to go back to them. I had the cafeteria special. This is food that is already cooked that you can just get off the line. I absolutely did not like the collard greens. Asked if I could try something else. I was told I had to pay since the greens were on my plate. Wth? So I don't like your dish but if I want another side that possibly tastes better, I have to pay. Never..... heard of this. But.... this is why we often patron other places. I just scraped the food off of my plate but.... I'm sure I'll still have to pay for it. Christians right? Oh OK.
To reply to this business' lack luster response. I did not ask to TASTE TEST the food. Reading is absolutely fundamental. The collard greens were nasty. I wanted a different side as I couldn't eat that. You're too busy being defensive as opposed to actually reading. This is NOT my first visit to this establishment. As always, I'll give you or any other business the benefit of the doubt and visit again. And again, something else happened. I decided to give it a review this time. Yes we do have to do better. Me nor my guest ate the greens. She decided not to say anything, I did. Poor reply but... what...
Read moreI really regret to make this review, but I want this to be addressed and heard. I’ve been to this restaurant twice, the first time was Mother’s Day. My meal was superb.I don’t live in Killeen, I’ve been telling friends how good my meal was. So I looked on line to plan a trip to Geechie’s, my two friends and I. The hours online just gave days and hours, we decided on Friday. We drive to killeen, and in front of the restaurant is a small chalkboard, stating there hours and Friday was takeout only. Well to our shock! We say online says nothing about Friday meals are takeout’s only. So I get out of the car and go inside, to speak with someone about this unexpected thing that has presented itself. I state my confusion, she goes on to give me details of all the days and hours and how they serve on those days, that they have been open five years and that’s how long it’s been done like that. Clearly someone didn’t take enough thought into there google advertisement. I just fairly, recently heard of the restaurant, so if you make no means for me to know that detail, how am I supposed to know as being a new customer from a different location? We were so disappointed we just decided to look for a restaurant we could go and sit down to enjoy a meal:( in all my disappointment I...
Read moreThe 2 stars were for the service. The wait staff were friendly and attentive... But the food was nowhere near worth the hype or the 40 minute wait on a Sunday. I ordered(cafeteria style) the baked mushroom chicken with the rice, macaroni, cabbage, peach cobbler and black cherry tea(definitely was kool-aid). The chicken was perfectly cooked yet aggressively bland. The rice was flavorful but beyond overcooked. The cabbage was somehow sweet which still confuses me. The peach cobbler lacked flavor and the pastry was too dense and undercooked. The black cherry drink was pure sugar no flavor(my toddler took on sip and threw it. She eats and drinks EVERYTHING) But the biggest nope of all was the macaroni, it looked like potato au gratin but was horribly overcooked and tasteless. It was like mush with a side of cheese. I finished nothing and now I kinda hate chicken. My husband got the same but he liked the yams. We paid $55.13 for 2 plates, 3 drinks and 2 desserts that went to waste; the 2 kids fried fish and a Pepsi we got were the only things that were fully eaten. I stressed about this review because it’s both veteran and black owned and I didn’t want to stunt their business but I’d feel worse if I let people spend their money on hyped disappointment....
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