McDonald's — Restaurant in Kingsville

Overall the food was good. An we got our food quick. We dined in. The only big complaint I have was when we walked it. The person behind counter said hello then someone came out of no where an said can I help you while standing behind me. I know these machines they have is to make it easier. But I told the one I wasn't sure what I wanted an I was looking at the menu when they said they could show me I said no thank you an started to look at the menu again. An again the one behind us kept trying to get us to use that machine. I would rather talk to a person than a machine any day. Those machines are taking peoples jobs away. I will not use one. And the ketchup didn't have cups to get your own. My daugther had to go ask for some an then they only gave us 4 packets. And further more STOP changing the inside of the...

This was the worst customer service ever had at McDonald's. I was just passing by traveling at 3 am to try to get food to be on the road to get home. They told me it would 10 minutes wait to get my food but later on said that they were not serving it they were about to serve breakfast and I asked them how long I was going to take they say it was going to take 30 minutes to wait & I say that fine but later they can't do it well I thought McDonald's is 24 hours it's a fast food chain & that's the only fast food was open at that time on the highway. They need to fix the employee issues. that was the worst thing ever experienced I had 4 Hour drive back home starving. I didn't get any food I will never stop by that place ever again if passing threw their town Those employees...

I’ve been going to this McDonald’s for the past 4 years mostly mornings. Sometimes they give me what I order and sometimes they mess up but have always been nice to correct the mistakes. These past 6 months the staff is terrible they mess up on orders more and it takes forever to get you orders. The staff at the window are good most of the time as long as you don’t have a complaint your good but lord help you if you do they will never forget even the manager is ugly smh don’t go here new staff are rude and don’t care much about customers. Go to the one in town 14th street they are kind and caring and are willing to help you with...