Little Taco Factory — Restaurant in Kirby

I USE TO GO HERE EVERYDAY. THAT STOPPED. WON'T GO BACK AGAIN. I WENT 1 MORNING AND PLACED MY ORDER AT THE DRIVE THRU AS ALWAYS. PULLED UP AND PAID FOR MY ORDER GOT MY FOOD AND OFF TO WORK. USUAL ROUTINE. GOT TO WORK. AND WHEN I WAS GETTING THE FOOD OUT OF THE BAG. I NOTICED THAT THE ORDER WAS NOT CORRECT. I HAD PART BUT NOT ALL OF THE ORDER. I CALLED THE MANAGER AND EXPLAINED TO HIM WHAT HAPPENED. HE WAS VERY UNDERSTANDING. TOLD ME THAT ON MY NEXT VISIT. AFTER I PLACED MY ORDER TO ASK FOR HIM AT THE WINDOW. I DID JUST THAT THE NEXT MORNING. BUT INSTEAD OF THE LADY AT THE WINDOW GETTING THE MANAGER. SHE GAVE ME A LECTURE AND WAS ARGUMENTATIVE WITH ME. AT THAT POINT. I TOLD HER TO JUST GIVE ME MY CHANGE AND TELL THE MANAGER THAT SHE JUST COST THEM A CUSTOMER. I HAVE NOT GONE BACK HERE SINCE. THAT WAS 9 MONTHS AGO.THEY HAVE GREAT FOOD HERE. BUT SOME OF THE SERVERS NEED TRAINING. THERE WAS A SERVER NAMED SIS THAT WORKED HERE. ABSOLUTELY AWESOME LADY. BUT I HAVEN'T SEEN HER FOR A WHILE. . SHE WAS VERY CUSTOMER ORIENTED. WISH SHE WAS STILL THERE. STILL LOOKING FOR A PLACE TO GET GOOD FOOD. I really hope the management reads...

I'm probably being hard on the store. The prices were good. This was my second time going, and I had better memories from my first experience. The food was decent, but they only had one type of salsa and it was extremely spicy. They did give us extra tortillas, so that's a plus.

The employees were a little short with us at first because we were looking for a table big enough for five people. All the tables in the first section only had room for four, so my wife and one of my children were looking in the other section that was already closed because their lunch rush was over. We had at least three employees scolding them to tell us we couldn't sit there. It was an uncomfortable first-impression, but we eventually put two tables together and the service was fine after that. I'm disappointed that they don't offer a military discount, but as I said, the prices were good, especially compared to other places...

They had four specials for 6.25 i had their super taco plate . The rice was dry and hard. The meats in the tacos were very dry . It had a carne guisada taco, a picadillo taco and a fajita there were no juices in any. The fajita looked like beef jerky. The carne guisada had no favor other than pepper. The picadillo was ground meat with lots of pepper no other flavor. Picadillo is supposed to have onion, Tomato,cilantro,peppers and potatoes cooked together with the meat seasoned with garlic ,comino and consomate. Im white and i know that. The chips were not home made the waitress microwaved the chips from a bag . This is supposed to be a Mexican restaurant. I don't think so! Just finished reading the reviews. Everyone should try Eddie's taco house. They are the best in San Antonio had i been on that side of town i would not have...