Jimmy John's — Restaurant in Kirkwood

If I could rate this Jimmy John's ZERO stars I would. Unfortunately, a ONE star rating is the lowest possible. My daughters visited Jimmy John's this afternoon, along with several of their friends, most of whom were African American. When they entered the establishment, a few of them sat down while others got in line to place an order. An older gentleman (using the term "gentleman" loosely) behind the counter proceeded to inform my daughter and her friends that loitering is not allowed in the restaurant--even though there were two of them in line waiting to order. They were then told there was no bread, so they could just leave. After which, a Caucasian family entered the restaurant, and what do you know, BREAD magically appeared from behind the counter! The behavior of this employee and the way he treated my daughters and their friends was racially motivated--CLEARLY. Not that I am at all surprised, being born and raised in the St. Louis area (one of the most segregated cities in America!), but after moving away for 8 years and coming back, I hoped things had changed. Guess not! Great way to welcome my...

The service was absolute garbage. I eat quite a bit of jimmy johns. So I was in the area and decided to get a sandwich. My initial order was wrong. I asked for banana pepper but they put spicy peppers on it. Which is an easy mistake. So I went back in and told the employees. The employee in the red shirt and blondish hair just gave me a small container of banana peppers. I asked him to just remake it and he acted like I was out of line. But he begrudgingly remade it. I went back out to my car to eat my new sandwich and it tasted dry so I just asked them to add a splash more oil and vinegar. He acted like I was stupid and rewrapped and threw my sandwich on the counter and stormed off.

I'd like to not the other employee with the dark hair was nice the whole time. It was just the other employee...

Wish there was a zero star option. Ordered my meal at 6:23 it’s currently 7:18 and still not delivered. I had to call the store 3 separate times until someone actually answered. When asked about my order the manager told me they only had one delivery driver and they had just shown up about 5 minutes prior to me calling. I was then told that they didn’t know when my order would arrive because they weren’t sure how many orders the driver took. He assured me I’d have my sandwiches “within the hour” I can’t wait to eat my unwich that’s been sitting out for 2 hours. Me and my family will...