What an amazing establishment!!! Excellent ownership- Kelly is super genuine, personable, and actually greets and remembers her customers! Itâs honestly how customer service should be at any establishment!
My wife Kathleen and I have been there twice now, and we have felt welcome each time. Robin is also amazing, and very attentive always filling our water and seeing if we need anything! All the employees are excellent! I initially was skeptical when I heard âbest burger in townâ but this place is no joke- it truly is âTHE BEST BURGER IN TOWNâ hands down that weâve had in Knoxville, Tennessee!!!
We canât wait to come back and highly recommend this wonderful establishment! Keep up the great work...
   Read moreI have been getting the Reuben with Swiss sandwich at Jacob's for many years and have always said it was the best Reuben sandwich in Knoxville. However today was not the case. My sandwich although good did not have the Swiss cheese that makes it so gooey and excellent.(I did ask for it with the Swiss cheese!) I also ordered a small order of onion rings and a side salad. The salad in the past always has crackers included, but were not included today for some reason. Also, prices have gone up! Jacob's has always been a great place to eat and the staff very friendly. Maybe just an off day?? Hate to see prices go up and...
   Read moreThis place is definitely a hidden gem! I've been driving by it forever and never stopped until recently. My only regret is that I haven't stopped sooner! So far I've had their black angus burger, french fries and turkey deli sandwich and all have been great! I've had take out and eaten inside and either way it's super fresh and made to order. The place is super cute and fun little hole in the wall kind of vibe. The staff is all really nice too. If you're looking for a good old school deli / lunch spot this is the place. Oh and they have really good sweet tea too! I will be...
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