Sarku Japan — Restaurant in Knoxville

I went to Sarku Japan at the mall because it had food that looked more unprocessed than the fast food places surrounding it. The menu contained mainly 5 types of Teriyaki: Chicken Teriyaki Beef Teriyaki Shrimp Teriyaki Chicken and Shrimp Teriyaki Beef and Shrimp Teriyaki Everything came with vegetables and steamed rice, and was less than $8. I ordered the Beef Teriyaki. All the employees were Japanese and none could speak English except the cashier (who spoke it poorly), which was a good sign of authentic food from real Japanese people. I paid $7.50, including tax. I got a plate with a large, filling amount of rice (more than 2 1/2 cups). Then the next person in the "assembly line" put lots of steaming fresh veggies, like broccoli, onions, and carrots, on top of the rice. She then passed my plate to an Japanese man with a grill. Right in front of me, he threw a bunch of uncooked ground beef onto the grill, and proceeded to cook it as I watched. It was very authentic and homemade. After 2-3 minutes of cooking, he put the hot, steamy beef fresh off the grill onto my plate. He then passed it on to the last Japanese woman, who poured Teriyaki sauce on the whole meal and gave me my food. It was delicious and tasted like a feast my mom would make. Everything was natural, unprocessed, and mouthwatering. I would highly recommend Sarku Japan at the maul. Don't spend $9 at the expensive fast food Chick-fil-A next to it or $3 at the cheap Taco Bell next to Chick-fil-A. Instead, get fresh food for a reasonable price at Sarku Japan. Easily 5 stars and I would go back again for sure. Best place at the West Town...

Me an my daughter have been coming here for many years , we come about 3 times a week . I always ordered teraki no vegetables a get extra sauce on the side like 2 cups well here recently the Chinese lady started charging me .50 cent a cup for extra sauce fine I’ll pay it no big deal ! But she’s always rude to us she will take our order an then hurry down to the other side to put our sauce on on trays knowing the men down at that end does that ! I’ve watched while eating she only does that to us ! But today I come an order 2 chick tearkai small drink an she rings me up and I get to other end an they hand me one tray I said no this isn’t right I ordered two terakis she starts yelling at me her face turns red like she wanted to fight me kept saying I said I wanted extra chicken in the 10 yrs I’ve been coming here an they kno my face , I have NEVER ASK FOR EXTRA CHICKEN ‘ she is very rude an unpolite , I ask to speak to the mgr. he is very nice but he isn’t here at the moment ! I drive a hour to come here an I will not be treated like this by a Chinese woman who can understand ENGLISH ! I even looked at my daughter 8 years old she wanted extra tray not chicken !! I will not stop until this Chinese witch is working some where else ! She need to learn...

Favorite place to eat at any mall that I would go to anywhere in the USA or Puerto Rico.

Not anymore, I was really disappointed not with the food, but with the to go plate that they are using now. (SEE PICTURES) it’s literally half of what it use to be.And you are paying a lot more to, $8.29 to be exactly. (Sarku Corporate you should be ashamed of yourselfs for ripping people off) giving us half of what we use to get. And food supply has not gotten that expensive, I’m hoping that the increase has been to compensate your employees at least with $15 plus dollars per hour. With these prices I rather go to a restaurant and yes I’ll pay for a tip but it’s an actual restaurant. I would not recommend this...