Domino's Pizza — Restaurant in La Cañada Flintridge

This Domino's Pizza place is horrible "SCAM". They charged my credit card, then canceled the order and NEVER refund my money. I placed an order last week Sunday night over the phone and they charged my credit card right away. They called me after 15 minutes and canceled the order because of broken oven (?). I asked them to refund my money back, the person said call tomorrow and ask my manager. I called the next day and asked the person for refund. He said, call customer service. I called customer service being on hold for 40 minutes, the rep told me that store is franchised and you have to call them back and talk to manager. I called them back and said whatever customer service rep had told me. The guy got my contact info and said his manager will call me. I never received any call from them. Yesterday, after about a week I called the store again and asked why the manager didn't call me, the guy started to be rude and disrespectful, and was talking over me. I asked his name but he hung up on me. When I called them back they never answered my phone anymore. Better to starve than order food from this store with rude and...

This Dominos wins the award for the worst customer service on the planet. The phones are rarely answered during busy time, waits are always outside the usual time promised and their employees are severely undertrained. The management is very argumentative and also completely untrained, it’s a shock this place stays in business. If I have to starve I will in order to not deal with these people anymore. The only caveat to this is the drivers who have always been polite and appreciative of their tips, the rest of the staff...

Horrible customer service. We ordered pizzas , one of them had a bunch of hair on it, which was cooked with the pizza. We took the pizza and went to the store, they told us there is no manager in the store and she will not come till tomorrow. I asked them to call the manager they didn’t call and they didn’t even care about the incident. It’s not a safe place to order food from. The workers looked at each other and didn’t even bother to call...