Waffle House — Restaurant in La Grange

Waffle House is a well established chain of roadside diners usually located near a high traffic highway interchange. When traveling, I often stop at a Waffle House, and I've eaten at a good many of them. This review pertains to the Waffle House close to Interstate-71 Exit 28 in LaGrange, Kentucky.

I usually stop here at night when they're the only place open, and infrequently in the daytime. They're open 24 hours, seven days a week including Christmas day and New Years Day.

This place is a typical example of a classic all-night roadside diner. The menu and atmosphere require no further explanation. If you like this kind of place, you'll probably like this one.

It's not a fancy place. The people who work here are ordinary folks and the people who eat here are ordinary folks. If you expect something else, you may be disappointed.

The food is usually good, prices modest and the service is usually prompt, friendly and efficient. But not always, it depends on who is working and how busy they are.

If it's late at night and they've been really busy things may appear to be in disarray. It's just that kind of place. But they got an "A" sanitation rating with a score of 95%, better than some of the expensive upscale places.

Seating is primarily In booths or on stools at the counter. One section of the counter is at table height and has chairs, making it handicapped and wheelchair accessible.

This isn't a place to bring a large group if you're in a hurry, the seating arrangement is not very flexible and the facility is not large.

It's also not a good idea to bring a laptop computer and sit for hours. No one would object when they're not busy, but seating is sometimes limited.

Carry-out service is available. The phone may not be answered immediately when they're really busy, but all calls are answered by the local restaurant, not some remote call center.

No online orders are taken.

The parking lot is marginally adequate and free. An adjacent hotel parking lot is conveniently close and Waffle House customers are welcome. Ingress and egress can be a little inconvenient at heavy traffic times but not too difficult.

Cash, credit and debit cards are accepted. No electronic payments or personal checks.

The facility is wheelchair accessible, but just barely.

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My wife has picked up food twice from the Lagrange location in the past month. Both times she has had issues with the staff. The first time the staff said she couldn't order to go because they were tired after a big rush came through on a Saturday. So she had to drive to Shelbyville to get our food made. Then today on her way home she decided to stop an grab breakfast. She said the male staff was very nice but the female staff were rude. They demanded that she not sit at the booth by the door because she was getting a to go order. She said that only 5 other customers were in the store. So she didn't see why this would be an issue but apparently it was a big deal to them. It's a huge inconvenience to have to drive 20 miles out of the way to get decent service from a waffle house. We enjoy waffle house in general but will not be going back to the Lagrange KY location. Both Shelbyville locations always have friendly and welcoming staff and even the extra 30 mile round trip with be worth it too have the positive staff...

Ate at 2 different Waffle Houses while on a trip to Toledo in Ohio. At the first 1 food delicious and staff called out a warm welcome upon entering the door. The 2nd Waffle House was quite different. Waitress was precious. I am being honest so perhaps at some time in the future, I MIGHT venture into another. The omelette I ordered was swimming in some greasy substance. I asked and was told it's probably oil. I did ask why so much different this omelette was to the other Waffle House food. Was told each cook has their own way of doing things. This omelette was so greasy that I put 2 napkins under it and those napkins were so super saturated the oil still ran onto the plate. I can't find my receipt just now but I think it was in Lagrange, Ohio as I was returning to my home here in Tn. It will be a loooog time before I eat at another Waffle House, though MOST are really good. Just can't face another omelette. Since I can only post for 1, sadly the rating is 3...because of the really nice waitress...not the...