I was very disappointed with the food and the service. More so the service. First of all our waiter was rude. It was hard to understand him so I spoke to him in fluent Spanish and still would not get our order right. I spoke to him in English and same issue, he continued to be rude. Our food was cold and the tortillas for the enchiladas cold do not taste right. I then asked for the fried ice cream and twice they brought me a bowl of ice cream. I kept explaining I want the fried ice cream but no whipped cream or sprinkles and they kept bringing me a bowl of ice cream. I spoke to someone else as I thought our waiter was just not understanding me and Same problem just a bowl of ice cream. Finally someone understood what I asked for and even showed them that picture on the menu and when he brought it out it was cold didn’t seem fried just stale. I asked for the check and my change was supposed to be 19 dollars and some change and waiter was like no change right ! I was like please bring me my change. I only got the $19 and not my cents in change. Then at check out they have the candy for sale I got one of the candy bottles for $1.50 but paid $2.00 to get two suckers for $.25 cents each and the two men there were talking in Spanish making it seem as if I was stealing the suckers when I paid $2.00 so I speak fluent Spanish and politely explained in Spanish “ I paid $2.00 for the candy bottle at $1.50 and the two suckers at $.25 cents each and they looked at me shocked the I understood what they said. Needless to say I will never come back here again. I am visiting from out of town and the was the first and last time I...
Read moreThis Mexican restaurant offers many menu items very similar to other similar restaurants in Louisville Metro and the surrounding area. So similar as to be practically indistinguishable from the food served by apparently unaffiliated competitors. There are, of course, some subtle differences. And for one like myself who enjoys this kind of food it isn't a bad thing. I can find the food that I enjoy in numerous locations.
El Acapulco Mexican Restaurant in Lagrange, Kentucky is conveniently located near Interstate-71 on the access road to Walmart. Adequate free parking is convenient and close to the entrance. Spaces are reserved for patrons using a wheelchair. The entrance and the entire facility are accessable as well.
The staff is friendly and efficient. Although English is not the native language of most of the staff they are sufficiently fluent in English that conversation is not a problem.
The atmosphere is family friendly, bright, clean and reasonably quiet. A separate indoor playroom for kids is provided immediately adjacent to the dining area. Large windows and an open door provide the opportunity to monitor activities within the play area from nearby dining tables.
The seating arrangement is flexible and groups are welcome. Reservations are not normally needed, but a call in advance is recommended if you're bringing a group.
The restrooms are bright and clean.
Prices are reasonable, cash, credit and debit cards...
Read moreRead that I could bring a dog as long as we are on the patio. After a long day of driving, I was hoping for some good food. No one stopped me as I walked on to the patio, not through the restaurant, to inform me of no pets allowed. As I sat down, chips were brought, then another gentlemen walked up and said I was not allowed to have a dog. I informed him that there was information about allowing does at the restaurant that’s why we chose this one. He still informed me that’s not the case and dogs are not allowed. I simply said okay, thank you for letting me know. May need to update your information as well as possibly put up a sign so those are informed instead of...
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