I’ve been here a few times., years back., Food was OK. Today I ordered taquitos with guacamole. That’s three rolled up fried tacos made with corn tortilla and meet inside., Taquitos were topped with cheese and their so-called fresh guacamole.Taquitos are supposed to be crunchy because they’re fried of course they’re gonna be crunchy.,so I take my first bite., taquito was not fresh., still tasting…, The guacamole is not your original Mexican style guacamole it’s more like a salsa base green sauce if I may,. I was super hungry, had one and half of the second taquito. the 3rd I left and decided to take a few pictures so you can see the Presentation of taquito topped with cheese,guacamole sauce. The picture Clearly shows sauce based guacamole definitely not authentic, I unraveled the fried corn tortilla so you could see I’m not exaggerating that the taquitos were not fully cooked/fried as you will see the tortilla was not fully fried. I usually don’t go back to complain however I decided to go back. Yes! It was that bad. Do not recommend taquitos Dorados “hard shell rolled up tacos with guacamole topped with cheese and guacamole based sauce “. I know it’s a hamburger place not a real Mexican restaurant and I know they’ve been in business for a long time so perhaps stick with the hamburgers. Though I’ve never had there hamburgers here., but knowing they have been here for a long time and the place seemed smooth pace traffic. Something must be good here?. Will I be eating here again? Most likely not after I told manager that I wanted him to see the taquito not being fried making tortilla taste stale and guacamole is a salsa sauce and had an attitude. Told the manager that I wasn’t back to get money back but to let them know and see that the tortilla wasn’t fried all the way and the food was cold and had an old rancid taste to it. Hopefully they will correct it. ………….FYI……………….
We ordered $50 worth of food. 1 burger out of our entire order had a piece of hair inside after 1 bite.
We quickly returned and explain to the cashier what happened after taking 1 bite and pulling hair out of my mouth. We gave her the burger and our receipt for a refund for that 1 burger only. Her response was ok, so what’s the problem? (As if hair is not an issue).
She than called over another employee we told him what happened, he said nothing and called over the owner, who refused to believe us finding hair in our food is impossible, and asked for us to to show him that strain of hair that was found (As if they have a DNA kit somewhere in their kitchen)
We were truly appalled by this kind of treatment to be regular customers and especially after purchasing $50 worth of food from them that day.
This entire experience was handled very poorly on their end. The owner eventually refunded our money back for the 1 burger (per our request) but had an attitude about it, and came off as if he was doing us a favor by doing so smh.
I than explained to him, we have no reason to scam anyone for a $5 burger and us finding hair in our food is far from impossible when he and his employees do not and was not...
Read moreAlways wanted to stop at this place and today was the day, about 12:30 on a Saturday afternoon. The staff is so friendly and greeted immediately to take my order. The cheeseburger patty was a bit thin but the fries were enough to share. They have Mexican and American food serving breakfast, sandwiches, and of course burgers. It’s feels like a small diner with car pictures and TVs showing sports. What impressed me was the staff. They were on top of the cleaning and cleared the tables as soon as people left. They were smiling and busy delivering orders to tables. Overall the place was okay but I would definitely return just because it was a pleasant and CLEAN place to enjoy my meal. The prices are also great and the portion...
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