Christos Family Dining

On 12/24/22 our little family thought it would be a good idea to go out and have brunch seeing we had to go out anyway. We decided that Christos has good biscuits and gravy and is near the store we were heading to. We got there and ordered. My wife ordered a Mexican Skillet with eggs over easy. (The menu said it came with two eggs) she ordered them over Easy. I along with my mother ordered biscuits and gravy (menu also said for an additional fee of $1.30 we could revive two eggs made to order) which we both ordered sunny side up. my son had French toast.

After waiting for the food we received our order and my wife’s eggs(2) were burnt her cheese was cold and not melted. My mother and I did not receive any eggs. We motioned for the waitress who in turn attempted to correct the issue. She brought out three separate plates each with a single egg on it. All over easy. We had to complain again as this was incorrect and we were short three eggs in total. She brought over the owner who said additional eggs only come one at a time. Nothing receives two eggs. In her own words “our skillets have always only come with one eggs” she said “I’ll remove this from your bill and give you a ten dollar gift card for future use” then five minutes later she comes back over and said “I decided I’m not giving you a gift card but I’ll remove it from the bill” so although we had no need for a gift card you don’t tell someone your going to do something and not do it. Furthermore you should honor your menu. So as we started to make our way to the hostess to check out. Along the way I picked up a menu and seen the owner and pointed out to her the items we ordered and their description. Her reply was simple “so what, thanks for pointing it out. Have a nice day”

She was probably one of the rudest individuals I’ve encountered in the food industries. She is apparently the owner so it makes it that much worse.

Why not just honor your menu. God knows the cooks got the count right the first time but maybe they are wrong too