Simply Pho — Restaurant in Lake Forest

Awful service for takeout, dishonest and rule less casher/server at “Simply Pho”. I ordered some pho to go yesterday (3/5/2017) and today (3/6/2017). I especially asked for a side of hot sauce (not sriracha), it’s the other type of hot sauce they had displaced on all their dinner tables.

Yesterday (3/5) – When I asked for some hot sauce (I even point it at the hot sauce), the cashier/server told me it’s already in my bag, so I left. When I got home, it was not there, I was disappointed, but didn’t think much.

Today (3/6) – When I asked for the same hot sauce, I was told all they had was sriracha. I asked for a small empty container Togo so I can pour some hot sauce. The server (same server from yesterday) was not happy with my request, he reluctantly picked a small contain and placed it in my face and rudely said: “Next time, it’s a dollar”. I politely rejected his offered and I even returned the sauces that was placed in my bag (I don’t use them and I don’t want to waste them) and I left feeling displeasure and insulted.

I am not looking for freebie, I paid my fair share like every customers. Why is okay for “Simply Pho” to treat your customers this way? Where is the price for your hot sauce on the menu? Do you really charge a dollar for a side of hot sauce, or is it the request too inconvenience?

I enjoy supporting local business, and respect their role and polices, but I don’t believe in making up rule as you go. It is not fair to any customers, if you like to start charging a dollar for your hot sauce, then put it on your menu, that way no one had to lie about the sauce already in the bag (not true) or changing prices as you assess your customer’s wallet.

These two experiences are uncalled for, no one should be treated this way, even if...

My husband and I recently had the pleasure of dining at Simply Pho restaurant, where we received excellent food and service from Vien, Hai and Tim. From the moment we walked in, we were greeted with warm smiles and a welcoming atmosphere that set the tone for a fantastic dining experience.

As we perused the menu, we couldn't help but notice the variety of dishes offered, from traditional pho to specialties like spring rolls and banh mi. We eventually decided on the beef pho and bún thịt nướng chả giò, and we were blown away by the rich, savory broth and perfectly cooked slices of beef. The spring rolls were particularly enjoyable and became my husband's favourite. The generous portion size left us feeling full and satisfied.

Viên and Hai's attentive and friendly service was consistent throughout our meal, they checked on us regularly and went above and beyond to make us feel comfortable and welcome.

We highly recommend this Vietnamese pho restaurant to anyone looking for delectable food and outstanding service. They truly made our dining experience one to remember. We look forward to returning and trying more of their...

A new Vietnamese restaurant recently opened near our house. We decided to give it a try, and was very happy with the visit. The restaurant is very clean and spacious, with beautiful modern decor.

For appetizer, we ordered “Simply” Buttered Chicken. The wings didn’t have any taste when we first tried it. It was like they forgot to season with salt and pepper. We had to sent it back to get more seasoning. The second time was slightly better, but still wasn’t as flavorful as we expected. I didn’t really taste any butter, but the garlic was there. We probably won’t order this appetizer again.

I love love love the “Tenderized” Shaking Beef with tomato rice. The filet mignon was super tender with a delicious black pepper sauce. I can eat this dish everyday!

Dr. P really likes the pho here. The broth has a herb aroma to it. Very flavorful and tasty. I like the beef meatball a lot.

After the meal, our waiter brought us some free dessert. What a pleasant surprise! It was warm mung bean tapioca. Very yummy.

There are quite a few items on their menu we want to come back to try. We will definitely visit...