Donut Dudes — Restaurant in Lake Township

I am not typically one to post a review, but I feel the need to share my experiences with Donut Dudes.

My first time ordering from here was through the Too Good To Go app. It said pick up from 7-11 am. I showed up at 7:30 and the store was closed and said it didn’t open until 8 am. I gave it the benefit of the doubt and went back later and was pleasantly surprised with the donuts I received for the price. After that experience, I decided to put in a custom order for my son’s birthday party.

Looking at the website, they say they have custom donuts and a build your own donut bar… I reached out on the website form twice and never got a response. A few weeks later I emailed using the email on the website. After a lot of emails, we had a custom order set for pick up. When I asked about the build your own donut bar- they said they don’t offer it which is disappointing since it is advertised on their website.

On the day I went to pick up my donut order, the girl in the store had no idea what I was talking about and told me her managers never told her there was an order for the day. I had a $60 order not fulfilled. This occurred a couple hours before our donut themed party was set to start, and left me scrambling to get 3 dozen donuts elsewhere for my donut wall.

When I emailed my disappointment, the response was that they thought it was for a different day, but the email clearly stated the date, and scrambled to make it right by saying they would quickly do it. However, at that point I had already pivoted to a new plan. I ended up going to Mariano’s and getting donuts for half the price and just as delicious.

While Donut Dudes has great donuts, it is poorly managed with a lot of communication errors between staff, their website, and the Too Good To Go App. Unfortunately, this makes their business unreliable and I would hesitate to order to them...

This place is cute and I really wanted to be able to rave about it, but unfortunately the product is just not that good. The dough of the donuts, whatever flavor you order, tastes like a generic vegan, gluten-free donut. One of the donuts was dry, the other tasted fresher, but if blindfolded I would not have been able to taste the difference. Toppings were creative and sounded promising, but the general, bland taste of the donuts still overpowered those in the end as well. The atmosphere is cute from the outside, but inside it's a little austere feeling in its attempt to be minimalist/modern? Fake plants and bright lights and minimal products in the case just kind of gave it a cold feeling. Also, the price of one of these donuts at $4.50 each, is a little over the top for what you get. I shouldn't have to spend about $15 for three small,...

It sucks when you go to support a business but they just want to steal.

Made online order for an event and you see the photos on their site, the donuts look amazing.

I got there. They said no such order is placed, I showed my confirmation. And then they go make the order. Almost an hour later (shoulda already been ready). What I received instead were dull. And no variety. After some back and forth I realized they're just thieves and I left.

To make it even worse!! There was no filling at all in the donuts too! They just went in the back put chocolate on the tops and handed me some old dull...