This place was recommended by family. I phoned in my order and the lady who answered the phone hung up on me before I was even finished ordering my items. When I called back to finish my order she hung up on me again. I think it's just a matter of not paying attention, I don't know what it is. When I got there to pick up my order, it was ready and waiting, but then it did take me about 35 minutes to get there. The lady at the counter was on her phone talking to someone during the entire transaction and that was a little bit of a put off. I didn't like the egg rolls, they were spicy and the insides of them seemed to be minced. But the rest of the order was correct and was good. All that said, I don't think I would drive as far away from home as I did, passing up several other Chinese restaurants, just to come back to this one. I feel the customer service was below average and I don't think I...
Read moreMoved to Beverly from Bridgeport last year (basically from the outskirts of Chinatown) and didn't really consider how spoiled I'd been with literally a dozen places for Chinese within a five block radius of my old apartment for two decades. There's not a lot of Chinese food options around this part of the Southside, and I gotta be honest, I wasn't expecting Lucky Bamboo to be as good as it is the first time I ordered carryout. Now we get it almost once a week. I love this place. And the woman who owns it is one of the hardest working people I've seen in the restaurant business (which is the industry I've been in going on 30 years now, so that should give you an idea how high I regard her work ethic and customer satisfaction rating). Huge fan of...
Read moreThis place has really gone down. The inside is falling apart and they have tables by the door that keep you from seeing the kitchen or waking up to the counter. The lady who serves your food looks dirty and exhausted. The food was not even piping hot and the was not seasoned. I will not be spending anymore money here. Orange chicken dry, broccoli mushy, fried rice is not fried. Crab Rangoon tasted weird. Egg rolls were big and decent. But everybody’s stomach was hurting after we ate their food. They need to let well enough be well enough and shut it down.🤮 (See thru on western is way better they just have smaller egg rolls, but at least your stomach will not hurt after eating there.) Runaway !!!! I’m just trying to save...
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