Starbucks — Restaurant in Lakeville

My family and I are regular Starbucks customers. We love the drinks. However, I’m not sure when they decided to let teenagers run the place. I was there on Saturday with my daughter and mother in law. We were in the lobby for about 15 minutes until we noticed a paper taped to the register stating due to the lack of employees, they are only doing mobile and drive thru orders. Both workers saw us and never said a word. That was ridiculous. Irritated with the whole situation, I said fine I’ll do a mobile order since this was a treat for my daughter after winning her soccer game. The mobile site was down. We proceeded to go through the drive thru. There were about 4 cars waiting to get their drinks a head of us. I sat there patiently until it was time to order our drinks. After we ordered we were sitting in the drive thru line waiting our turn to get up to the window. We look over into the store through the window only to see the employees sweeping and mopping the lobby. Would you think, hey maybe we should get these drinks made and get through this rush. Mind you, there are now 4 more cars behind us. After a total of 45 minutes, we finally got our drinks and were on our way. I ALWAYS tip, I’ve been a waitress, bartender and have worked in a coffee shop in the passed, but today it wasn’t gonna happen. If anything, they needed a tip on work ethic, which seems to be non existent these days. Unfortunately, that was the last time we’ll ever stop at this Starbucks. The drinks aren’t worth the...

Gf went here to order her usual(oat milk cartado w/brown sugar) and explained to the employees that she has a severe dairy allergy and wanted to be careful of any cross contamination. Well low and behold it seems that they did not care to take any precautions or attention to her drink. They ended up giving her a cortado w/milk instead of oat milk and she ended up having an allergic reaction in less than a minute. I went to the store after finding out this news to speak with who may be the manager in charge during that time. At first they were caring and apologizing and even gave me a phone number to call since the manager wasn’t there and even said their manager would call me the next day. It has now been 3 days with no phone calls, no care in the world and as I tried reaching out with the phone number I was given, I find out they gave me a hyvee customer service number instead.. I am disappointed in the professionalism at this location and wish they would make things better and take more care into peoples allergens as they can end up being sent to the hospital over it and would like to live in comfort knowing their order and directions to be taken with up...

I have been coming to this location for some time. I pretty much order the same drink all the time. It’s nothing fancy or complicated. What I don’t understand is how there is SO much inconsistency when making this drink. During one of my visits, I spoke to one of the workers in drive through and she made a suggestion on how to order my drink. I have done that thinking it would be better. Nope! Really disappointed again. Also, when a customer purchases a drink, we expect to have a full drink at that, not something that is 3/4 full or half full. This isn’t the time where it’s been inconsistent. Yes, I’ve made a call regarding my drink in the past but I don’t always when they aren’t right. I do drink it sometimes grudgingly as these drinks are expensive. I have stopped (when I have time) at other locations to have remade. Which honestly shouldn’t happen in the first place. The pictures are from this morning’s order. I ordered the venti chai tea latte hot w/1extra shot of chai and light water. Again, inconsistency...