Baskin-Robbins — Restaurant in Lakeville

Have a look at my review history on here and you'll find that I leave very few 1 star reviews so if you get one from me, you've earned it.

Went to the drive through to order some milkshakes and asked, "Where's your listing of flavors?" I was told "We only keep like 24 of em in stock at any given time and we change em up so we don't list them"..... What???

So I went in... Worst. Decision. ever. Took me probably 30 minutes to get 3 milkshakes. Primarily because after the guy made em he set them down behind the counter and then the girl at the drive thru window scooped em up and handed em to someone in the drive thru!!! When I brought it to her attention I was responded to with attitude and misplaced confidence that this did not happen, until the guy who got my shakes came back in with them stating that that he got the wrong order.

I could go on with the absolute insanity that transpired during my visit but this review is already too long. Complete and utter failure in service. Entirely incompetent. I felt like I was being punked the whole time.

I get it, you don't want to work there but try having some damn pride...

I'd never been to a Baskin Robbins and was excited to try it. The menu listed online and menu here are not the same despite the same names, or employees maybe just don't know what they're doing. I ordered a Banana Royale sundae, which online is listed as your choice of ice cream with caramel praline topping, banana slices, whipped cream and chopped almonds. I got no choice of flavor, banana, and chocolate sauce. For being excited to finally try Baskin Robbins, I'm disappointed and will continue getting ice...

Ice cream after a long day of play for my little ones was much needed, and Baskin-Robbins was on the list to fill the need. They had a great selection to satisfy a variety of desires. My kids had a hard time picking but made the right call by going purely off of bright colors and appearance. Great flavor was just an added bonus. The server was efficient. We got single scoops. It was a bit expensive but nice for a treat. The dining...