This is going to be long. One word -- RUDE. Me and my husband were on our way home from Sandy Hook, we were there for my photography. After smelling all the grilled foods at the shore, we decided to stop at a BK, never been to this one. Upon pulling up, I saw the big writing on the roof NOW HIRING, which I always love seeing -- I am a job spotter for indeed app (I get a few cents for hiring signs that I submit). Anyway, as soon as we got in, I looked for the now hiring sign. It's not on the door like how most business place them it's placed at an awkward place where I couldn't really take a pic by myself, I'm too short so my hubby took it for me and jokingly said to the girl at the register - you want your picture taken too. My hubby just added - she gets 10 cents for taking pictures of hiring signs. No smile from her, just a weirded out look, I walked outside to take a picture of the storefront. I did complete my submission. I came back inside my hubby asked me if I wanted cheese. I said yes, I did not hear the rest of the exchange -- but no smiles from the Manager who was taking care of him. My husband does not have a good hearing, manager said something but hubby did not hear, he asked "what's that?", she answered "I said blah blah". So I came closer to my husband and asked "did she just say " I SAid" to you"? We were just looking at each other and he said maybe she had a bad day. We were waiting for our order, she said "do you need anything else?" He said "no just waiting for my order", she said, (rudely, her face was not nice at all) "you need to move up, other people are in line behind you" -- ONE MAN who was still looking up at the menu. Again we looked at each other in disbelief. How rude can you be? What happened to customer service? She's the manager mind you. We sat down and ate, I had my dslr with me, but never used it because I have taken enough burger photos. A family came in, my husband gives out little tracts to kids anywhere we go. It was a hispanic family, so he got up and handed spanish tracts to them and said "very important, please read" (in Spanish) they took them and said thank you. The manager (who was apparently just watching us) came out so quickly and said solicitation was not allowed, my husband said we don't see it written here, but she said it's at the door. Apparently it's there in really small letters we didn't see it. You can't talk to people about God there, she said. He back to our table and took his phone out and was still looking at the home screen and she said that taking photos was not allowed. (She probably was thinking my husband will take a pic of her and put her on social media, which my husband does not have). My husband just got irritated and confronted her if she had a problem because she had been rude ever since we placed our order. She said her name is Santana (again my husband didn't hear her name correctly, she had to repeat it about 3 times while making faces) and that she's the manager and sees nothing wrong with the way she treated us. It really makes me wonder how she became a manager. To be so rude like that. It's one thing to be disrespected by a regular employee, but for a manager to be rude like that. Does BK check their stores? Bottom line: I wouldn't recommend this store at all, if you like photos of your food or if you like pleasant staff. I don't know how this place could get an average of 3 stars if the manager acts the way she does. Sorry it's long. No photos because still photos is...
Read moreLmao no wonder this location has low reviews. The service is so unbelievably slow, rude, and condescending. You have people that attempt to make your order an issue and instead of following protocol they like to do whatever they want. They’ll also want to accuse you of attempting to “steal food” from an uber eats pickup @ store order lol. Guess even showing proof of identification wasn’t enough for the employee (like he asked) despite showing multiple recipes, after asking if I could check my bank account to see if the order came out. Then lied and said I didn’t have to show anything after my first verification of the order to my mother. To ask about that multiple times, but then told my mother who came into the store after to verify the order got told “I didn’t need any verification after she showed me the first screen shot” again to mother when she came into the store. Ask me why I was there for multiple minutes afterwards? This employee, Lawerence, said to me “oh so you’re who I just spoke to” then proceeded to hide in the back on the phone with his manager for over ten minutes when my mom showed up to verify the order. This location is ridiculous and filled with employees that just want to do whatever they want. There was no resolution for the way this situation, everything was met with a laugh and being told there’s no one we can get in...
Read moreVery rude coworkers. I went in to order food finished it then I had an important phone call so I stepped outside to smoke a cigarette so nobody could hear my business . Come back inside I'm tired from all that walking I did earlier and I'm thinking about ordering a desert but indesicive about which one I want to order. I saw the coworkers and the manager looking at me and talking about me. The manager turned her head asap when she seen me make eye contact with her , All of a sudden one of the coworkers told me I can't hang out here . She said I needed to order something which I already did , she said that was an hour ago but I only stepped outside for a couple mins and came back because I was planning to order desert but forget about it since she was so rude about it. She said I couldn't hang out here I have to go because I'm taking too long to order something . I couldn't even rest my legs for a sec. I couldn't believe what was going on , they were so rude never have I expirienced such level of disrespect. And when I was eating I must add they were very loud and acting crazy behind the counters. I guess they were having "fun" nothing about this place is professional . Super rude , loud, ratchet coworkers. Couldn't even talk to the manager because she was just as...
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