Was visiting NJ from WY and we were craving waffles and ice cream. We drove 20 minutes to lakewood to get our craving. The first spot we went to was a bust so we were excited to see this place pop up on Google. We got there an hour before closing. When we entered the workers completely did not acknowledge us. We asked for a waffle sundae and they told us it would be a 15-20min wait as the waffle machine was off and asked if we still wanted it. We said yes we still wanted it. We waited and after 5 mins they came back and said that they were all out of waffle mix 🙄. Truly the worst customer service as the woman working there seemed as though she was not happy to be there at all. Will not be coming back and will not be recommending this...
Read moreThis is a kosher ice cream parlor on the outskirts of Lakewood. The options are nicely varied, from scooped ice creams to ice cream on a stick that can be dunked in a variety of flavorings, to crepes and milkshakes. Not a bad choice if you want some variety and atmosphere.
The place was not crowded when we visited, but the tables were sticky and untended. Counter service was a bit slow, and we noticed a dead cockroach in the drippings alongside one ice cream container, which caused me some concern about their storage protocols. (I'm sure it isn't a common occurrence, though, as the person behind the counter seemed genuinely shocked.)
Overall a nice place in need of...
Read moreFirst the positive: great products very yummy The negative: no staff, the 1 guy working the store is rude, pushy and annoyed at you for ordering. Like he's doing you a favor for giving you a scoop of ice cream and then he has to take money from you?! Oh the horror! Fire him. I came a half hour before closing and he didn't want to make a shake because... Nothing. He literally said I'm done. I wasn't ordering anything complicated. Just a shake. Nope. Boss, if your reading this trust me... Fire him. Not a good look when he guilt trips every customer and he doesn't want to...
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