El Pollo Loco
El Pollo Loco things to do, attractions, restaurants, events info and trip planning
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Pollo Loco has lost their touch with this store that we have been to. We ordered two double Chicken Tostadas thinking it will satisfy our craving for a Tostada Salad but we were wrong. It seems like the Tostada shell has become shorter, the chicken not a double and was very dry, lettuce was not crunchy, the pico de gallo sauce was in a small container and tasted as if it was in the fridge for so many days. We ordered to go from the app and that was 15 minutes prior to our arrival. When we came it the order wasn’t even ready we had to wait for it to be prepared. The restaurant wasn’t that busy on a weekend around 4:30 pm in the afternoon. We just decided to eat at the restaurant. Maybe the owners of this branch should look into how the chicken is prepared including the rest of the food they serve.
R TR T
10
Their listed phone number does not work. I have been waiting 20 minutes for my Curbside pick up order and NO ONE has come out! EDIT: So I had to go in, which defeats the purpose of CURBSIDE PICK UP! I spoke with a Female employee who was very rude. I told her that I had been waiting outside for my order and she replied: "I went out there and didn't see you! Where were you!?" So if the App tells them we are there and they dont see the Customer, THAT'S IT!?? They stop checking??? Unacceptable! I also submitted a complaint on the official Website. Let's see if they reply.
Jesus CalJesus Cal
10
Nearby Attractions Of El Pollo Loco
Sky Zone Cerritos Trampoline Park
Lakewood Marketplace
San Martin Park
Grocery Outlet
Citi Mall Home Goods

Sky Zone Cerritos Trampoline Park
4.7
(1.4K)Click for details

Lakewood Marketplace
4.3
(1.1K)Click for details

San Martin Park
4.6
(441)Click for details

Grocery Outlet
4.4
(285)Click for details
Nearby Restaurants Of El Pollo Loco
Rosewoods Restaurant
Adobo Taco Grill
Mamma's Sushi
Tokyo Hibachi
Granny's Donuts Inc
Yoshinoya South & Woodruff
In-N-Out Burger
Thai Villa Restaurant
Cafe Monster (Previously Ding Tea Lakewood)
CaliTea

Rosewoods Restaurant
4.4
(494)Click for details

Adobo Taco Grill
4.7
(413)Click for details

Mamma's Sushi
4.4
(320)Click for details

Tokyo Hibachi
4.6
(276)Click for details
Basic Info
Address
5935 South St, Lakewood, CA 90713
Map
Phone
(562) 925-5644
Call
Website
restaurants.elpolloloco.com
Visit
Reviews
Overview
4
(343 reviews)$
Ratings & Description
Description
Fast-food chain outpost known for Mexican classics made with fire-grilled chicken.
attractions: Sky Zone Cerritos Trampoline Park, Lakewood Marketplace, San Martin Park, Grocery Outlet, Citi Mall Home Goods, restaurants: Rosewoods Restaurant, Adobo Taco Grill, Mamma's Sushi, Tokyo Hibachi, Granny's Donuts Inc, Yoshinoya South & Woodruff, In-N-Out Burger, Thai Villa Restaurant, Cafe Monster (Previously Ding Tea Lakewood), CaliTea
