Subway — Restaurant in Las Vegas

visited last night at 7:30pm. I bought Subway which is in the same building and the counters are connected. After ordering my sandwiches I told the man that I indeed wanted some donuts. There were donuts out in the display case.

He told me that Winchell's was closed and I couldn't have any. All after when I entered the building he asked if I wanted Subway or Winchell's. I said I wanted both.

I was so disappointed and confused because why are there donuts out and they being closed and him asking me if I wanted some donuts too. I laughed because I thought he was joking but he said he was serious.

It was my birthday treat and I didn't get my donuts.

AND he complained to me that when I ordered online I didn't leave him a tip!

Bad business all around.

The sandwich was as also bare. They were basically bread sandwiches that he pushed down on so hard when he wrapped them. I ordered two sandwiches. Both were bad.

Ugh.

The pictures show my Foot Long Oven Roasted Turkey with extra onions and olives. I received only one end cut slice of tomato...

I went in yesterday (05/22/25) to buy some doughnuts and pick up an order at around 6 pm. The woman who tended to us (unfortunately I did not get a name) had about the worst customer service attitude I’ve ever experienced. She was super rude! She said she could not answer any questions regarding the doughnuts since she was “only doing the company a favor by selling them in the evening, and that the person responsible for them was gone”. She then proceeded to raise her voice at me and answer mocking us. I did let her know she must hate her job and that I suggest looking for a new job… I am a customer service manager and would fire someone like her...

Ordered online and went to pick up. When I got there, there were 4 people working behind the counter but not one of them acknowledged me. Two dissappear into the back one was helping another customer and the other was reading a receipt. When the girl was done helping the other customer she just asked me how many sandwiches, No greeting nothing. Told her I was their to pick up an order, she handed me the bag never asking if I needed anything else. This location needs to step up there customer service. When I open my sandwich it is cover in sauce making it inedible and it was incorrect. I would not recommend this...