If I could put 0 stars I would gladly do so. On the outside it looks like a cute place to go and take an hour or two to wind down and have a nice meal. When we entered the first thing I noticed was the drab decor, even low budget, small restaurants in other towns made this place look like a abandoned 1990's nursery home. Anyway, we were seated by a distracted looking staff, looking as if they would rather be doing anything else. We were given a small glasses of water, and we were handed the menu. This is when things start going downhill. First of all, ordering was very confusing, food names jumbled a page and noodles and chicken along with other common Chinese foods filled the page confusingly. It took us at least 10 minutes to order with the woman coming by, looking more annoyed every time she passed when we weren't ready. FINALLY, we managed to order. We were really skeptical because the prices seemed outrageous. Thinking of the price, the food must be very good,
but i could have not been more wrong in my entire life.
After about 15 minutes of small talk (since we were alone we were being stared down by most of the staff) the woman came across the room and I was ready to stuff my face, because the main thing I wanted was the chow mein (my favorite Chinese dish).
The mess on the plate that was supposed to be my food completely upset my digestion. I had ordered a plate of orange chicken with a side of pork fried rice. The tea promised on the menu never arrived. My partner ordered the noodles for me (cheaper),fried shrimp, and fried rice. The "orange chicken" was 1,000 year old flour and egg fried around a tiny grey piece of chicken dunked in a sickly sweet and nasty smelling and tasting syrup. It reminded me more of sweet and spicy but the hill billy 2nd cousin type status, sweet and spicy.
The fried rice was a hard chewy pile of soft teeth in a white glass dollar store bowl, it looked like something out of a low-grade public school cafeteria, but I'm pretty sure it would be better at the cafeteria. No flavor, far from ANY pork flavor. Disappointment. My partners rice was no better, worse even.
The shrimp wasn't the worst but it still on thin THIN ice. The batter, like on the orange chicken, was thick and tasted way to old to be edible. one of the shrimp still had its GI tract and my partners last shrimp was 3/4 batter hardly any shrimp.
Then comes the WORST (ironically) part of the meal.. the noodles..
I can not believe they could RUIN completely something so delicious. The "chow mien" was just vegetables, like they forgot to add the noodles, the "noodles" i guess, was clear long vegetables shaped into noodles. so nasty, so disgraceful, so utterly dissapointing. the whole meal was not worth anywhere near the $35 it cost to be disappointed. After about ten minutes of just sadly looking at this horrible meal, we quickly asked for to-go boxes and left. We dumped the food the next day, completely flabbergasted.
I will NEVER return, and will not hesitate to spread the word of this horrible establishment. Don't waste your time, money, or health in that place; there are several better other places around, those I highly recommend (anywhere other than ma's).
Think twice about going. Good luck, you have...
Read moreTo start, when we went in, the person seating us was getting ready to place us in the dining room then saw our three year old and decided to put us in the back dining room where he had to turn on the lights just to seat us. We were the only customers in the restaurant. He kept acting like we were inconveniences to him and repeated they were short-staffed. Again, we were the only customers. The server didn't bring a water or tea cup for our daughter, so we had to use one of the tea cups for her that we poured our water into so she could have something to drink. The server wanted us to order as soon as we were seated and was annoyed when we asked for a couple minutes to look at the menu. We placed our orders, 3/4 came out incorrect. When I asked to have our daughter's Chow Mein be corrected to the noodles the server scolded me for not telling him upon ordering. I, literally, ordered fried shrimp and Chow Mein for her, they gave her chop suey. Then charged me extra for asking for it to be corrected. The two incorrect adult meals were just dealt with since the server was so rude. My husband's Pork Foo Young was inedible, the gravy was extremely gritty. The fried shrimp was so greasy it overpowered the taste of the shrimp. If I could give zero stars I would. This was our first and last time going to this establishment. I'm sure the owners are going to come on and berate me for my negative review as is their history with bad reviews. Obviously they don't care about their customer satisfaction or their...
Read moreI travel all over the Western half of the United States for my business and I have eaten a lot of Chinese food at a lot of different places. When I went to Ma's, I was expecting the typical small-town Americanized Chinese food. While the menu was very typical of this type of establishment, the quality of the food was not. In fact, I would go so far as to say that it was not only the worst Chinese food I have ever had, but it was the worst food I have ever seen disgrace the table of a restaurant. In spite of the upbeat and generally attentive wait staff, the food was absolutely horrendous. Ma's should be required to have a big sign on their door that states "food not for human consumption." Seriously, it is that bad and all other people that were with me can corroborate. If you are in Lebanon and want Chinese food, go to either of the other Chinese restaurants (neither are outstanding, but are vastly superior to Ma's). I assure you that my experience at Ma's was not just due to a minor issue with the kitchen or wait staff. At Ma's the food is just inherently bad. I was actually thinking of going back to Ma's the next day-just out of morbid curiosity to see how badly they could botch some of my other favorites. Unfortunately though, to add insult to injury, the food is actually prohibitively expensive (about 20-40% more than its competition). Even chicken Mcnuggets dunked in sweet and sour sauce makes a much more appetizing semblance to Chinese food than...
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