Farmhouse Kitchen — Restaurant in Leland

I would like to share my experience at farm house , I have been here multiple times and have always enjoyed it ! But I went today 7/9/23 and I was alittle dissatisfied . Our waiter Shane was beyond amazing and our food was great !!!but I could not finish it and had to take it to go because of how hot it was in the restaurant I understand we have hot days In Nc , but knowing the kitchen is open to the dinning area and the heat index , on top of customers already waiting outside in the heat for a table you would think that it would be refreshing to walk inside … but it was not ! All of the staff members including those who did not have to wait tables outside were drinched because of how hot it was inside . This location has huge ac vents all among the ceiling but no circulation of air at all! I was fanning myself with a menu when Shane our waiter brought a mobile fan over to myself and my 6 year old who couldn’t bear how hot it was before bringing us a box so we could leave . As we were leaving I saw Shane take the fan to an elderly couple who was also distressed from the heat inside the building . I hope this issue brought to attention . For customers and also staff members! I absolutely enjoyed our food once we were home ! If you have young children or elderly I would suggest ordering to...

Terrible experience here today. I pulled the manager aside to give her feedback on how poorly the hostess was doing communicating w the long line of customers. Poor eye contact. No acknowledgement when people arrived that she saw them. Was extremely slow. Needs training as her personality was very quiet and shy and she seemed like she was a poor fit for the role. Needed training for sure. At one point there were 4 tables open and she just stood there. Not explaining why no one was being seated. The manager came over and she was defensive and condescending. Defended everything with “I have had her for six months and no one ELSE complained, but I will of course address everything you said.” And tried to explain that they could not seat all the tables as it would overwhelm the kitchen. There are about 15-17 indoor tables. THAT is going to overwhelm your kitchen? So on a Sunday morning you cannot allow your seats to be filled? Hmmm. Another issue. The place was so hot! Saw a man who was under the thermostat ask if we could pls make it cooler as it was 79 degrees. His waitress said “It is locked” and walked away. He was obviously frustrated and asked someone else. Nope. We left. Will not be back. Terrible service. Terrible attitude...

I usually only write good reviews but I was so upset with I left that I decided to write a review hoping owners would see it. The first thing you see on entering is a sign saying rudeness to our service staff will be asked to leave. Maybe worded a little differently But so unprofessional in so many ways. Maybe a little too much complaining and not enough caring to make customers happy? Never greeted with a good morning or hello by hostess/ owner. Veggie omelet was one of the worst I have ever had. It looked like they made an egg tortilla and through in yesterday's left over veggies. When we said something to waiter why my friend’s omelet spinach was brownish not green like mine his response was I don’t know I will find out. Never came back with an answer and he has been working there for years. So he should know how to do his job. Veggies should have been mixed with the egg not just thrown in. Mushrooms were hard some not even cut. Best part of the omelette the onions. Overall a very disappointing experience with no shit caring attitude. I live right here and will never go back. They don’t appreciate your business. Usually eat at New Day Cafe. The food is delicious and always consistent. An always greeted...