H & H Restaurant — Restaurant in Lemont Township

I wish I could give this place more than just two stars, but unfortunately I cannot. While the food is decently tasty and the guacamole is to die for, the service and atmosphere are lacking the most.

The service: Considering we were the only people in the restaurant (and still are as I write this) on a Saturday night in busy downtown Lemont, I'm starting to understand why. We came into the restaurant with a party of eight people and were seated pretty quickly, however this was the only solace of the entire experience. The waitress (who was nice I might add) asked everyone what they wanted to drink and after everyone had made their requests, she had to go around and repeat everyone's requests four to five times to make sure she had them correct. Why she couldn't have just written them down, I'm not sure, but it took another 15 minutes before we received our drinks. Reminder, we are the ONLY ones in the restaurant. Fast forward to ordering, it took over an hour for everyone to receive their meals and while they were dressed nicely on the plates, most of them lacked proper seasoning and were not as hot as they could have been. We all did get free scoops of Vanilla Ice Cream before we left, but even that was over halfway melted by the time we received it.

The atmosphere: It's very hard to comprehend how this is a Mexican restaurant as the interior is mostly American-looking besides a few Aztec-ian trinkets. Before they decided to turn on some Mexican themed music, they had on Boston, which was fine with me.

Overall our experience here was not the best, I wouldn't recommend big groups...

I would bet at least of the the H's stands for horrible. This will go down as arguably one of the worst if not the worst restaurant I have ever been to. The food just wasn't good. not to mention I am concerned that it was microwaved based on the fact you heard the beeping in the back the entire time. Should have known to walk out when we were the only people in there on a Saturday night. Hard to believe that it got even worse... Once we sat down we informed the hostess that we had a coupon that we purchased from localflavor.com and she said that would be fine. We had eaten the food and we checking out when we noticed that because we used a coupon they add "20%" gratuity that was non-negotiable. reason for the quotes around 20% was they said it was 20% but it was closer to 25%. She seemed very annoyed when I proceeded to leave no additional tip. If I were you I would steer clear, very clear of this place. Don't even...

People who own the place are very friendly and it is a wonderful atmosphere. Always greeted with a smile. Most of the food has a Mexican flair (as you would expect) and I've taken many people here who have commented that their Mexican dishes were very tasty and very good. Someone who is very critical of restaurants, tried the guacamole and was VERY impressed. And since she's my sister, I'm amazed that she was impressed. Everyone I've ever taken here as enjoyed it. And I don't even eat Mexican food, but always find something...