TLDR: STOP! DO NOT WASTE A SINGLE BREATHE OF AIR ON THESE (explicitive.)
ZERO STARS, no NEGATIVE STARS
Rumor has it they don't wash their hands and they mess with your food if they don't like you.
I've bought pizzas regularly from this store for over two years. I have had many, many experiences. Any new military, I highly suggest avoiding this business. It is hands down the worst store I've ever dealt with. The order has never been correct. Thousands of dollars in pizza from me personally and they've never got it right, not once. There have been "ok" managers, but recently, more specifically, two minutes ago, I've just been given my last phone call. They put me on hold for twenty minutes. TWENTY. Finally a girl picks up and says "can you hold?" "Uh, well, I GUESS SO." They previously sent me an abomination of a pizza and the manager at the time said they would send me the order back whenever I wanted free of charge. Cool. Called today and wanted my extra large one topping delivered to the base. "Oh yeah, uh, well, uh, lemme get the manager." 14 minutes on hold later... "Ok, uh that'll be $12 for your large pizza sir." "Wait what?" "Yeah, uh, the delivery charge of $4.99, plus the extra delivery charge of $2.99 and uh, like, uh taxes or something, I don't really know, I just work here." So I asked to speak to the manager, then asked if this was a privately owned business or not. "Yeah, uh, I don't know, like, uh, I just like work here. Sir are you going to order this pizza or not, I have to get off the phone." So I asked who owned the business, she had no idea, now I have to submit a formal complaint to dominos about this expience because they're trying to get me to pay them $12 for a large pizza, when they owe me an extra large one topping free of charge. I don't know why this is so difficult. I guess fixing multi million dollar aircraft and making convey belt assembly line pizzas go hand in hand for difficult settings. "Uh, the cheese doesn't put itself on the pizza sir." I can picture him...
Read morei previously had high reviews for this location, however,... we have had SO MANY bad experiences since then... they're unpredictable/ unreliable/ inconsistent. We waited an hour for a pizza that we were told would take 30 minutes and when we got it... it was wrong and burnt..... so they remade it and put cheese on it ( had requested no cheese due to allergies) and then when they were remaking it again... they were clearly behind at this point and another family, actually two of them, were visibly upset and must have been waiting a long time as well ( one of them had a wrong pizza too and was waiting for her second).. as I was waiting one of the girls making my pizza for the third time admitted to the cashier, very amused,.., that she dropped the doe for my pizza. It was comical how riduclous it had become and had badly they were failing... but This concerned me because I kept wondering if she used the doe that she dropped or if she got new doe... also I was shocked that she'd admit that in everyone's ear shot. Once I got my pizza it was great....but it took forever. There have been also many times where my order was wrong, including today. I asked for extra sauce on my sandwich and I got almost ZERO sauce.... obviously my extra sauce order was ignored, and I ordered delivery this time so I didn't get stuck waiting there again, I was told 40/45 min and the two sandwiches got to my house an hour and 10 minutes later... the sandwich tasted pretty good still and was hot but I was extremely disappointed that there was barely any sauce on either sandwich and I had specifically asked for extra. these people can not follow simple directions and have no pride in...
Read moreI go up to get my Pizza and three different customers were standing outside in the cold waiting for their pizza as it said it was ready and now their waiting for 20 to 30 minutes for it. I asked a guy if he was in line and he said he was waiting for his pizza for about 30 minutes so I said go ahead and ask them if it's ready so he did and it was. They didn't even bother to go tell him it was ready knowing they have 3 different customers waiting out in the cold. So as they brought him his food they said the total cost. Well the problem is, he already paid for it with two other witnesses. They didn't give him a receipt but he still had the $6 change that they gave him out of a $20. The worker got smart with the customer and said the customer didn't give him a 20 when He Did! So the customer being tired and cold got really angry and wanted to speak to the manager. Well the manager took the employees side and said the customer didn't pay for his pizza "when he did" with 2 other witnesses! The customer demanded his money back and stormed off! The last time I came here they dropped my pizza so yeah I'm never coming...
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