Subway — Restaurant in Lenoir City

I was there yesterday. When I walked in they were preparing orders for online orders so I was just standing there below the "order here" sign. Stood there around 5 mins and a young gentleman said, "don't you hate it when they stand there and look at you?". The middle aged lady helping with the order then said, "yep, I hate it when they do that". Well I am not an idiot and knew they were talking about me standing and waiting (patiently I might add) to have my order taken. After around 7 mins I was finally asked "what do you want?" by the middle aged lady. I gave her my order and she threw a half Hazzard sandwich together, then the younger gentleman took over at the veggie station where he proceeded to sparingly put on frozen lettuce and the rest of my veggies. I was then rung up by another women. I was never thanked nor did I ever feel welcomed. I am not sure where we have gone wrong in the service industry to where we are rude to customers and talk about them in their face and think it is ok. I proceeded to complete a review from the parking lot and received a form letter back from Corporate. Needless to say I will not be returning to this location (I am aware this will not hurt business but it shows how terrible we have become as a human race). That all being said the inside looked amazing and dining area seemed very clean...

When I first went in i had two orders to go. From get go the guy working the counter was complaining. He was tired, he didn't want to work a double, and even at one point when telling him what I wanted on my sandwich he said "well I want a million dollars". He even asked why did I come eat there, why couldn't I just go to McDonald's and eat. He reluctantly made the sandwiches, I had to ask for them to be toasted it was not offered. He was poking fun at the sauce my husband wanted on his, because he "never has seen anyone get that sauce with Turkey before". I asked him to make the sandwiches meals twice and he still asked if I wanted drinks. Then as I was leaving there was a gentleman behind me who had come back because there was "black things in his party meal". The other lady then proceeded to argue and basically call this guy a liar. (I didn't hear how it got resolved I wasn't staying any longer). My recommendation if you want good subway (which I really love ) go to the one off Watt Rd exit, they are polite there and next time I go I plan to tell the ladies at Watt Rd how much I...

(CONSIDER THIS IS YOU WANT TO WORK HERE. we have video and photo evidence to prove all of this.) None of the management are good people. Wanda likes to constantly run her mouth and speak things that aren’t true to you, customers, and employees. she rarely follows dress code, rarely does her job, and leaves every truck day and thinks her employees haven’t caught on. This place really does have SOME good employees and great people. Gary (the store owner) Likes to cause way more problems and stick up for people in the wrong. Wanda and Gary decided to fire a great employee today who has called out once in 10 months, always in dress code and who is nice to her coworkers and the customers. But you wanna guess why she got fired? Because Wanda is the pettiest 37 year old i’ve ever met. She quite literally acts like she’s in high school. Ignores her best employee for a month and then fires her because everyone in the store likes her and Wanda doesn’t. Gary took it as far as to not let the employee speak and called the cops to have her banned from the store....