Dunkin' — Restaurant in Leominster

This place is always hit or miss. More often a miss. The staff is friendly but lack attention to detail. Constantly talking about their own relationship problems. Drive thru takes forever. You place your order after a few minute wait at the speaker (for me it’s usually a coffee or two for me and the wife and sometimes a sandwich). When you get to the window you are asked what you ordered so they can ring you up. (It’s annoying to repeat your order. No communication internally?)

And 7/10 times the order is wrong. Whether it’s adding sugar when told NOT to add sugar. Getting sausage instead of bacon.

Bottom line, this specific location won’t take a financial hit because of its location and high traffic right off the highway. But I personally prefer to drive an extra 5 minutes up the road to central street where the service is 1000%...

That's the rudest most passive aggressive I have ever been witness to. What a jerk. Hey just maybe get a different job. I worked in food service for a good decade had some pretty hard times in my life. Don't take your frustrations out on me and especially not my sandwich. I am not the source of your anger. Rude and then Slamming stuff around, management pretended she wasn't? Was worried that she would contaminate my food on purpose cause I was an evil customer maybe? I was going to just leave my sandwich on the counter and tell her to get a new job. Not worth it, I purposely had a good day and ate my cold sausage sandwich.! wasn't that bad! I would say don't go here, but that's probably hurt the owners and give her more scroll time. seriously...

75% of my order was wrong!!! Clearly did not listen or care to listen or read what I ordered ,had barely any of the items I wanted anyway but I looked past that and just ordered what was available to my liking, ya also paid 30$ worth f Dunkin’ Donuts get 75% of it wrong and it’s not just this Dunkin’ Donuts but YOU ARE THERE FOR CUSTOMER SERVICE !!!! And can’t even FOLLOW A SIMPLE DIRECTION !!!! WHEN IT COMES TO PEOPLES FOOD ORDERS , PEOPLE THAT WORK HARD ALL DAY AND LOOK FORWARD TO THIS STUFF LIKE A DONUT TREAT AND A ICEDCOFFEE TO GET A BASICALLY MILK NO MATCHA ICED LATE,...