Little Caesars Pizza — Restaurant in Lexington

Called and explained that my crazy bread was totally brown and not like any crazy bread ive had at my northern ky locations--- usually very "doughy"-- hadnt bothered to touch the pizza-- once my boyfriend came home--- a man thats works all day on top of 400 ft celltowers and frequently brought home lil caesars pizza with bacon--- one of his favorites---- i bring in the pizza and crazy bread and just asked for a total refund or store credit-i did have my receipt --- ur 19 yr old employee gives me a 20 minutes of i can give u new crazy bread/new pizza spill---- i have worked with the public being a registered nurse since 1995----- i also waited tables during my college years---- at NO TIME IN MY CAREER--- have i ever been hassled like i did over a 10$ check--- i even bought a 2 liter of diet pepsi that i didnt need a refund for-- i absolutely CAN NOT BELIEVE that ur 19 yr old employee refused to give me either an instore credit or simply a refund------ after goin back and forth--- i simply stated that im sure your owner/manager wud definately have no problem to refund 9$---- his attitude was poor and public relations skills pathetic----- i then encouraged him to go on to school/college--- because obviously cant deal with the public!!!! I frequent malones and harrys---- which is quite a notch up over a 9$ bill---- thot goin in wud be so simple-- maybe a" im sorry---- how bout a instore credit--- refund etc---- im appalled at ur 19 yr olds attitude---- i basically left mad/irritated and told him to keep his 9$ pizza!!!!!! I will pass along this sad excuse of customer service!!!!!! Last i checked the customer is always rite and to be made at least satisfied when leaving------ im very well known in this community---- and will pass along this experience to all my coworkers /patients and my friends that include an...

I visited the Little Caesars at Dillon Place near Boston Road today at 12:15 PM, expecting a quick and easy lunch. Unfortunately, I was extremely disappointed. Despite their "Hot-N-Ready" promise, the location only had two pizzas available and told us we'd have to wait 10-15 minutes for additional "Hot-N-Ready" pizzas. This defeats the entire purpose of their motto.

It's quite ridiculous that a place that markets itself as a quick option can't even fulfill their basic promise, especially in the middle of the day at a busy shopping center. They should be much better prepared to serve their customers efficiently.

To make matters worse, the lady working the drive-through looked like she had just rolled out of bed. This lack of professionalism only added to the frustration of the experience.

Overall, this location needs to step up its game in both preparation and customer service. I won't be coming back...

I personally ordered Crazy Bread the way I prefer, which is "lightly" cooked with EXTRA butter and in a small box for easier eating vs. the bag. After waiting which is normal, it came out almost OVER cooked with barely any butter which the girl added some. I tried a couple bites in my car is when I realized it had a "crunch" to it and asked if they wouldn't mind to re-do it. The person cooking the request was an asshole and cooked it about 3 min. and put a pile of basically raw dough in the box with a bunch of butter slathered all over it. I saw the finished product when I got into my car. I was so pissed I just left and decided to let this store know my dissatisfaction with the staff this night. January 31st. I have had other great food from this store, but this night the outcome was uncalled for! Very immature and most of all very UNPROFESSIONAL! I was so aggrivated I forgot to take...