I don't have a picture of the first time they made my drink. But it was undrinkable. When I had them make it, they again used what looked to be the pitcher for the passion tea, I've noticed that other Starbucks have containers that they put their refreshers in now so I just assumed that they didn't upgrade to those and we're using the tea containers instead. My drink tastes off there is no caffeine buzz that the refreshers normally give you. My lunch break was over so I couldn't go behind the counter and ask to make it myself. I will not be going to another Starbucks in a Kroger and frankly I don't think Kroger should have one in store if they are going to drop the ball like that continuously. Unacceptable. Complete waste of my...
Read moreI don't know what training you are giving these employees or if they just don't care. But watching them make my drink I could tell they didn't know what to do when no ice is requested. I worked at Starbucks. Shake the drink with ice and just don't put ice in the cup. I wanted to make this myself because the attitude that was being displayed in from of my was not professional. This is my first and last day I will ever order from a Kroger Starbucks. Kroger you have lost my business! I have never had this much of my drink left in the cup. It's typically gone in less than 10 minutes. But while I was putting on eyeliner before my work shift the drink had already separated. I didn't take more than 5 minutes to do...
Read moreI waited for close to 5 minutes for the barista to turn around. She glanced at me a few times, and continued doing whatever it was she was doing. Not once did she greet me or say, " I'll be with you in a minute". When, I said "Excuse me, may I order?" She turned around and told me she was busy making 7 other drinks, and that I was going to have to wait at least 15 minutes. It was rude and uncalled for. A simple, " I'll be with you in a few minutes" would...
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