Tropical Smoothie Cafe — Restaurant in Lexington

Visited here for the first time on Friday Jan 24th, after reading reviews.. Some negative about the customer service and un professionalism used by their employees. With this in mind, I went in with the expectation that I had a good chance of experiencing the same, but to my surprise I was met by Marcus at the front counter with a big smile and a happy greeting 🙂. I had viewed the menu previously and decided to go with the Buffalo Chicken wrap. It was soooooooo gooooood! It was bigger than I expected and so was the smoothie. I gave 4 out of 5 stars because although the smoothie was good for the 1st few sips, I found myself sipping what tasted like a burnt or "bad" strawberry after a while. I had the strawberry banana enery and fat burning one. Overall, the place was clean and I noticed a 100 score on the window from the inspection service. I would DEFINITELY go back again to get the Buffalo Chicken wrap specifically, and perhaps to try...

Smoothies are good like every other one. The staff is decent, but the owner is very rude. My friend and I showed up and asked the cashier if we could take the wooden chairs for the tables outside while we drink the smoothie since the patio chairs were gone. After we set up, about 10 min later a different guy comes up and told us that we couldn't use those chairs outside. After I told him that the cashier said I could use them, he said "well he's wrong, I'm the owner and you cannot have these chairs outside, the patio chairs are put up because it got chilly" (today it was 68 degrees) then he preceded to scold us as if we were trying to steal them or something. Maybe the dude was just having a bad day. But it definitely gave me a bad vibe. Everyone in that store just seems like they...

So the first couple times I visited, i would have given 5 stars without thinking about it, however I can’t honestly say I feel that way now. Last 3 times I’ve been in, I’m met at the door with the smell that somethings been burnt and a fried smell both of which will attach itself to you and your clothes and instantly make you want to shower. Next let’s talk about th employees..every person i come in contact with is so “happy” to be there, it’s actually probably the most impersonal experience I’ve ever had. Lastly my smoothies origanlly were always very good, but like everything else I’ve been disappointed. They’ve been inconsistent and very watery last few times. Not a fan of leaving a low review but come on guys these are prettt simple fixes that make a...