I went here recently for their wing night on Monday. We arrived around 6:15 at night thinking there should be no wait. We guessed horribly wrong. There was a party going on in the back of the restaurant, which I understand they were busy but we placed our order right when we got there. We waited a full hour for 10 wings, 1 pizza, and kids chicken tenders and fries. After waiting an hour in the hot restaurant my chicken wings arrived not fully cooked. I attempted to eat them and got through 3 of them and on the last one, it started making me want to throw up because they weren't cooked through. I told the waitress I didn't want them and they weren't cooked through and she said she would take them off the bill and she would make me another order. At this point I didn't want to wait but my wife and kid were still eating so I said ok. The waitress came back with only 5 wings (which she knocked them off our bill anyways) but I still barely ate and was still hungry. I immediately bring them home and sit down at my dinner table to eat them and of course they are cooked the same exact way, not cooked through. Be careful when you go to this place because eating raw chicken can be dangerous. Anyways I hate complaining about this place but everytime we try to give this place another shot, it gets worse. It's convenient because it's right down the road and there's not many spots around us that's good. But we will taking our business else where. The waitress was fine but didn't try to fix the issue and was in a hurry for us to leave. Did not say she was sorry even tho I know it's not her fault but this is just a failing business at this point, with...
Read moreMy family and I are very unhappy with the way we were handled at this restaurant. I had made a reservation for 10 + a high chair on 12/14 for 12/21. They had a week to prepare for us! We arrived 15 minutes before our reservation time of 6pm. We were told it would be about 10-15 minutes before they’d be able to seat us. We were ok with that considering we were early. 45 minutes passed and not even one word from the host to let us know when we would be seated. At this point it was 6:30pm. My husband went to the host to ask how things were coming along. Apparently they were waiting for a “party” to leave the back room before we’d be sat. Holiday parties tend to go over their allotted time. There should have been a back up plan in place! My husband told the host that if they don’t take reservations, than we shouldn’t have been told a week ago that they do! The host responded that they “do in fact take reservations”. In that case they should act as if they do! Terrible customer service. We will not be back!
Thankfully another restaurant in Niles was able to accommodate our party with 15 minutes notice! We were able to walk in to an already set...
Read moreFirst time coming here and from outside it looks very small. We walked into the bar and right behind the bar area is a large dining room and a banquet room. We started off with the sausage stuffed peppers, you get 3 large ones for $8.99. Then I got the soup with my meal and chose the wedding soup. It was very hearty and has great flavor. I got the pork Italiano which was boneless chops covered in their Italian Greens and roasted red pepper in a Sherry wine sauce. For my side I chose eggplant fries. YUMMO! The pork chops were amazing, I would definitely get them again, but… they have such a large menu, I have to try something else next time. My husband got the home made sausage Patty sandwich with peppers, onions and provolone on fresh Italian bread and hand cut fries! He said it was one of the best. He raved about how good the fries were. I’m glad we found this restaurant and plan to frequent it with...
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