Really lovely atmosphere. Starbucks was sold out of pumpkin so we drove over here to give this place a try instead. Wish the menus were a little more clear. Do the syrups cost extra? How many shots in a small vs large? Ect.. ordering was a little awkward but I’m sure it’s some of these folks first time in these specific roles. We ordered and a crowd of folks came in after us. There was already a small group of people waiting when we arrived. So we sat down and took a look around. Pretty soon most folks had gotten their coffees and left (including those after us.) Finally what I thought was my order was called, but it was someone else who came in way after us. After some back and forth it became clear that our orders were somehow lost in the shuffle. We were sitting quite close to the counter and you’d think someone would have realized (aside from the other customer) that we had been here waiting and nothing had come out for us. I’m sure it’s just some kinks that need to be ironed out and employees just need to get more comfortable and aware of what’s going on. We got our coffee and left and unfortunately they were really just too incredibly sweet and my pumpkin spice really wasn't very pumpkin, and instead just tasted like a cinnamon candle. I’m sure we’ll give them another try in the future once they get their footing. It’s a lovely spot and they’ve done a really nice job with decor...
Read moreDrinks are a 10/10!! Hands down. We got the apple pie chai, pumpkin spice and a regular cold brew. The apple pie chai was SO good. It is something we’ve never had so it was a fun treat of something different. A few things I’d suggest to make this a 5 star from is me: Direction to where the line starts. Since there is 2 ways to enter there is also no direction where the line starts. We were on the one side and a line formed on the other side. Thankfully someone let us in front of them by saying you were here first. There is no direction or clue where a line forms. Could have a sign that says LINE FORMS HERE. I imagine people won’t be so nice as the people who let us get in line in front of them… especially since southern hospitality isn’t always the case :/ Also, the menus are not on the wall. They have 2 menus AT the register. For someone who had never been here I had no clue what I was going to order until it was my turn LOL. I can’t imagine how this will go when a line is long and people are in a rush. 4.5 stars from me but I’d like to see a few changes. The shop is GORGEOUS and so clean. Will for...
Read moreStopped in with my husband for the first time. Super cute atmosphere and a nice menu, but a few qualms to note. While the space is beautiful, it’s not the best use of the small square footage. Many folks standing while waiting for drinks. Would highly recommend changing the middle seating area with the leather chairs to two-person tables.
The baristas were clearly backed up. Three baristas were working, and they were certainly working hard, but orders were delayed 30-40 minutes. On top of that, they didn’t ask for names for orders, so people were taking drinks that they ordered but belonged to folks who ordered before them. Easy fix would be to ask for a name for the order so people don’t get confused and end up waiting even longer.
Cute place and would give it another shot, just needs some work on efficiency especially when...
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