Casey's — Restaurant in Lincoln

I really do not understand how this Casey's is run. This place is close to where I work, and sometimes I stop in on my lunch break. You'd think that around the lunch time hour there would be hot food in the warmers, maybe someone working to prepare more pizzas, or even just behind the counter in case someone wanted a sub sandwich. There was nothing of the sort at this location.

There was only one cashier working, the other register was closed, but there were two other employees in the candy aisle putting stock away. There were boxes in almost all the major walkways in the store, which hey, that's great that they're putting away more product. But why would you restock the store during what is usually one of the busiest times of day? To make matters worse, these two employees seemed to be more interested in chatting with each other than really working. Maybe they weren't trained to work behind the sub counter, or to get hot food and pizza prepared, which is a reflection on the management that some changes need to be made. Two people I feel didn't need to restock shelves when you've got customers waiting.

A family member has stopped in here in the morning before work, and they were completely out of coffee. Why would a manager or employee be okay with not keeping hot coffee prepared? I feel that's a staple that shouldn't run out, especially more so in the cold months and folks wanting a warm cup before work. I really hope this Casey's can get turned around and match the others in Lincoln that know how to run their store and keep things prepped...

Too bad zero stars is not an option. Ordered breakfast pizza online before coming in. Stood at the counter, waiting for the gentleman working there to finish what he was doing before I asked for our pizzas. He left for about five minutes before he returned. Neither time did he acknowledge me. When I asked whether they had pizza under the name we had ordered them from, he walked over with them and shoved both of them at me without saying anything and turned around and walked away.

When I went to the main counter asking who the general manager was - I was told that I was speaking to the general manager, telling him what had happened. At first, he just inquired what my "problem" was. Upon explaining, he just said that he would talk to the gentleman. However, through his response, I am quite confident that this is not the first time that he had had to address this, was not very concerned, and clearly didn't think that it was an issue that customers are having difficulty receiving items that they have already paid for.

I will not be returning to this case. Paying money for items and expecting to receive them without begging for them is clearly not high on the list of priorities for...

This is by far the worst Casey's gas station I've ever been in coolers are bear all of the coffees were blinking the store looked horrible trash on the floor dirty floors kitchen didn't look much better the outside was littered with trash so much so that the neighbor an elderly man was out picking up Casey cups and pizza rappers out of his front lawn management please take note you have a serious problem with this location I have worked for Casey's before and I know what the expectations and standards are and this is by far the worst run Casey's I have ever encountered I would not suggest eating any prepared food from this restaurant the level of cleanliness is not exactly up to par and the fact that there are bug traps on top of the donut case in plain sight for everyone to see is extremely eye-opening I will be making a call to the district manager to make sure that she is aware of what is going on he asked me the health department should be involved this review does not reflect all locations of Casey I visit their stores on a daily basis and generally have a good experience but this location is so far from the norm I had to write a freaking novel 0...