Casey's — Restaurant in Lincoln

AT ALL COSTS GO TO ANOTHER CASEY’S.... If they mess up your food they won’t be very caring to FIX there mess up or put customers first and have integrity to do right when they mess up ....I called to tell them about the mess up of the pizza and they were acting at first as if I was lying about how I rang in the order and saying rude comments like “so she is saying this supposedly happened” .. clearly I rang it up right bc I paid for the extra toppings and have a receipt to show this ....finally after listening to them go back and forth about the mess up they say ok the best we can do is remake the pizza .... then I told them thank u and thought we were done talking so I hung up and got my son pizza and my little brother ... well in that time they tried to call me .. well so I called them back and they preceded to tell me that they wanted me to give the whole pizza back .. well no one told me this to begin with... I had the half of pizza that was messed up for them but that wasn’t good enough and that it was to bad they couldn’t help me bc half the pizza was gone even tho I paid for a pizza that wasn’t made correctly and didn’t know this rule or was told bc of the miscommunication. So I got stuck with there mess up with no new pizza nor credit of any sort! ... I told them I would call corporate and they didn’t seem to care about that either .. it’s policy ...blah blah ... I guess when you order food from here and they mess up your order you are to wait to feed your child or your family and to let them wait another 30 to 40 mins for a new pizza .. if I would of been instructed at the beginning I would of saved the whole pizza .. but at the same time would of irritated me that they wanted my family to wait to eat bc of there mess up .. #2 what are they gonna do with the pizza that they take back? Throw it away? Eat it? Serve it to guest that get by the slice? Anyway I have never in my life seen customer service as this place does ...absolutely horrible and don’t know the meaning of it... and yes at the end of the conversation I wasn’t nice... do yourself a favor and go...

I never go to this location. So im unfamiliar with where their stuff is. I asked where their cigars were as a guy was standing in front of them. He moved and i told her which ones i wanted. I took out the cash thinking it would be the same as the place i usually go. 99 cents. It wasnt i was like oops. So i Gave her a 5 and change. I started to walk away and she was like mam.. Dont u want your change? I said no.. Then remembered i gave her xtra lol. So i went back to get it. Well the guy that was standing their behind the counter that did not look like he worked there was like.. CALM DOWN LADY WE SEEN YOU WERE HIGH WHEN YOU WALKED IN!!!! Wow.. I could go on about this individual and what he most likely does when he aint just standing around a gas station. However, im not an A hole like him Smh!!! I will...

Oh my God the smell in this place would gag a maggot. The health department needs a call. Totally unsafe sewer smell I left as fast as I could my girlfriend almost got sick. I will remove this post as soon as I see proof from a plumber or the health department saying this place is safe. I'm assuming that have a bad pipe or a dry floor drain. 🤔 I totally feel sorry for the poor girl working there. They sent me a reply but to talk to them is way to hard. They want way to much personal information. I'm not willing to submit my personal phone number to anyone. I called their number impossible to talk to anyone. As far as I'm concerned I've done my due diligence. I warned people to stay away because of sewer gas. My hands are clean. Again they are impossible to...