Very disappointed in the Pizza Hut organization for their lack of response. The original review i posted was noted by Pizza Huts management service STAAB MGNT in Grand Island Neb. and they asked me to to contact them to make things right with me, so I did. They have not sent any response or tried to contact me, all I wanted was a chance for them to review the issues at our Lindsborg Pizza Hut to assist the local management to make it a better store and customer experience. But I can see that the leadership is as poor in their upper management as it is at the store management level. Now forever avoiding Pizza Hut restaurants. What a shame as we had Pizza night every 2 weeks.
Service what service, grandson and I went in for a pizza, 4 other customers at the store 2 customers at the register and the other 2 waiting on a order to go. We waited at front counter for 3 or 4 minutes we were never acknowledged by any of the 4 staff in the store so we chose a table to set at. Drinks were offered to the other 2 customers while they waited as their to go order was somehow missed and was going to take longer. My grandson and I sat at the table for 25 minutes we were never approached with any service or offers when we decided to leave nothing was said no apology or acknowledgment. From now on it will be homemade, Casey's or something from Salina. Goodbye Pizza Hut. Did not rate the food as we would not know never having been...
   Read morewe had a order time for curb side pick up at 6:00 pm and I called when I got there and they said it was not ready and wouldnât be for another 10- 15 minutes. I asked for them to bring it out when it was done she said she could. 6:15pm came along- no one had came out, so I went in there and it was sitting up in the shelf all ready. Who knows how long it has been sitting up there. I signed the receipt and she gave it all to me. It could have been sitting up there for awhile, we donât know. Got home and started to serve the pizza and then pizza wasnât even cut correctly or all the way through and so we had to cut it ourselves. It also was not the correct crust that we requested. Wings were overdone...
   Read moreWe waited for over half an hour for our breadsticks and had to ask for our drinks twice before they got brought out to us because they started bussing some tables before we even got our drinks! They also had to take our pizza order twice because they had a âcomputer glitchâ of some kind. My parents and I were the only dine in customers for over half an hour so they werenât busy AT ALL!!! This is literally the worst service Iâve had at any rest of any size or shape anywhere period! We will never come back here ever again!!!! I am embarrassed I canât give this...
   Read more