Subway Restaurants — Restaurant in Little Rock Township

🚨DO NOT GO TO THIS LOCATION. New manager has run it into the ground. Would give zero stars if i could. Ordered ahead on the app (app has a BOGO promo going on). So i ordered 2 tuna footlongs and 3 oatmeal cookies. I make it to the shop and they tell me that they are out of oatmeal & ask if I would like chocolate. I smile and kindly tell them “no thanks ill just take the 3 bucks back thank you”. the manager fights with me and says “well sir idk how to make the refund on a online transaction are you sure you dont just want chocolate. I tell him again “no thanks, i am dieting and im also allergic to macadamia, could you just open the register and hand me $3?

“No sir i cannot do that, you should just take diffrent cookies, they are good”

NO BROTHER I JUST TOLD U I CANT! Okay how about just give me a drink?

“Okay sir you take a small”

….brother can i get a large?

“No sir small is 2.50”

OKAY THE COOKIES ARE 3.25 after tax, how about just give me a medium

“No sir only small”

OKAY NO! JUST GIVE ME MY MONEY BACK

“Okay sir medium is fine”….

I then get home and i find out that he put next to no tuna in my sandwiches. So both sandwhich felt like paperweights that were 90% bread.

I don’t know where the former manager went. But this new guy needs to be fired asap.

Skimping on BOGO offers is one red flag, but also fighting me over $3 because you dont want to bake another batch of oatmeal cookies is criminal.

I will ONLY be doing buisness at Walmart location.

Hiral (owner) is the only guy left in town who gives a dam about...

Beware of this subway. The female employee is scammy and manipulative. Went there with a coupon for a buy one get one free sub. When I gave the employee the coupon she told me they don’t accept those coupons. So we were going to leave. As I turned to leave she now could accept the coupon. As I was waiting to pay there was a lot of typing and the price kept changing. The final total seemed wrong but after a long day and feeling tired I assumed it was correct. After I sat down my husband asked what I paid. He said that it was too much. After my husband asked for a receipt (which she did not give me originally) from the employee he looked at and saw we were over charged. The employee gave us a lot of excuses and claimed they didn’t have the capability of entering that coupon code into the register so she adjusted the price with other items.

She said she would give me the refund if I threw the the food out. I told her I would throw it out once she gave me my refund.

My husband finally got fed up with all the BS he called the police as we only wanted our refund and nothing else. When the police came she changed her tune and finally refunded our money. I certainly will not be back at this location. Clearly running this location unethically and manipulating customers. This is not what I expect...

FOOD SAFETY HELL!!

I was just at this Subway. We were getting a sandwich for my sister, who has very specific dietary needs. She wanted double steak with cheese, nothing else at all on the sandwich. The woman behind the counter didn't listen at all and started adding tomato, lettuce, and pickle.

We were shocked and immediately told her that's not what we asked for, and because of my sister's allergies/sensitivities the sandwich had to be plain. The woman then proceeded to pick off the toppings and THROW THEM BACK IN THE BINS!!!! She tried to delicately pick lettuce shreds out from between the steak while we insisted we just wanted the sandwich remade.

The employee didn't listen at all and wouldn't remake the sandwich, and started preparing to just cut it and wrap it anyway. We walked out and went to another Subway that actually listened and made our food correctly.

DO NOT GO TO THIS SUBWAY IF YOU HAVE FOOD ALLERGIES OR SENSITIVITIES!!!!! I don't normally walk out of restaurants like that, but that was the worst Subway experience I've...