Subway — Restaurant in Littlestown

Not sure if this employee is new. But VERY VERY disrespectful woman in her mid 40s/50s my mother and I dealt with . I can see by the type of person she was why she is stuck at a dead end job. We ended up walking out with nothing . My mother is an elder 71 yr old woman and was trying to order subs for a few people and the employee showed she was very annoyed with her. Had no patience. Showed a lot of aggression and no respect. Threw my sandwich in the oven like she had a problem. My mom already told her what she wanted (what kind of sandwich) and when the employee asked her what she wanted my mom answered with the kind of cheese she wanted (normally the question they ask after) The employee got frustrated and took the cheese my mom asked for and threw it on my already cooked sub. Talked down to her like she was stupid (this happened just about every time she talked to my mother) and snapped at her and said ‘no! What kind of meat!?’ After I saw how my mom felt upset how the employee was treating her and then talked to me like I was stupid because I asked about the huge clump of cheese she threw on it, we left. We were buying at least $70 in subs and NO it wasn’t busy. Nobody was there other than us. We got more than half way through the order before 1 person came in behind us. So I don’t understand what the employees problem was. Clearly customer service is not her skill. She does not know how to treat people. I’d be surprised if she’s still there in a month. After this experience I will not be going back. I never been disrespected so many times in just a few minutes in my life. She was a terrible person to deal with. I hope she feels awful for...

Ordered the NoBready Bowls last Tuesday Sept 26 early afternoon and it was prepared really well! Both bowls were filled to the brim. I was pleasantly surprised so Kudos to whomever prepared our meals. During this time there was also a promotion for a free footlong and we got to avail it. Sub was made very well, all ingredients packed and prepped well! Again, thank you so much to whomever prepared our meal (we ordered the same NoBready Bowls last month but the quality was not as good as this week’s order).

Unfortunately, the receipt got soaked with the sauce seeping from the sub so we were not able to retrieve the feedback link/code.

Once again thank you to whomever prepped our meal! You did a wonderful job and you provided quality service! God bless you and your family with more!

(Order was delivered to us via DoorDash - our Dasher was prompt and gave us immediate notice as soon as they dropped off our order)

Satisfied customer! Just hoping the service we receive is consistent. Guess we’ll see by our...

My name is Kelly klunk. I've been working for Subway for almost 3 years now, and we've had a variety of customers in a variety of moods... But all in all I am so grateful for my regular customers as well as my new customers that come in. They are all so kind and so patient. We are not perfect but I know personally I try to give my best service to everyone. I want to thank everyone for positive ratings for our restaurant on here! Thats so awesome you took time out of your day to do that for us. As for the poor ratings..I want to apologize to each one of you for whatever happened in our store to make you feel anything other than great service and great food. I cant speak for others, but i know if you come back and I am working, I will do my very best to assist in feeding you and your family in a polite manner, and hopefully change your mind about poor ratings for our store. I hope to see you all soon!...