I feel game shops have completely forgotten what they're for or what service they actually provided for people like me back in the day. Everyone seems to be copying the corporate model that protects them legally from situations that really should never come up in the first place. After trying and failing to Make friends on my own online. I realized I needed in-person connections. I first tried putting up a poster at my place of residence, It was immediately taken down due to to a corporate policy that is designed to protect the company in case hazardous posters are put up. Which I have experienced at that place so I understand. So then I turn to the wizard's chest because it's the closest one to me, they are copying a corporate model, And as a result, have the same policy of limiting free speech and expression in order to protect themselves from ignoring issues. They don't want To allow you to put up posters in case the poster is in some way offensive or the content is illegal, they're worried about being sued. Here's the thing. If my game's offensive and someone gets upset they can sue me not you. These places are doing the same exact thing. Just copying what works. I liked it because it's a coffee shop with all of my favorite hobbies in it. But I was explicitly told by the person behind the desk that if I wanted to have a group and play there, I needed to have friends already. But I went there to make friends. And I didn't just do this because I'm lost in neurodivergent. This is the thing my father did back in the day to make friends, maybe even my mother did it but she didn't even talk about it. I'm a dungeon master, I have a unique skill for entertaining people and bringing them Joy, but I'm also shy and I don't like to impose myself on others. And understandably nowadays people don't like being imposed upon. So I just wanted to put up a passive way of letting people know that I have a game that's in person. But everyone I go to seek help from or advice tells me to go online to make these friends. When I do that I do make friends, Friends in Florida, Friends in Michigan, Friends in New York. But for some reason I can't find anyone in Colorado who wants to be my friend. But I know they have to be out there. So I just want to put up a flyer that says hey. I'm going to be running a game this day. If anyone would like to sit at my table and learn how to play I'm here. But because you're worried, I'm going to put up some Neo-Nazi bull crap, or because nerds have a reputation of being overly attached to people or something, I'm not allowed to do that. The person behind the desk said he wanted to let me do this, My argument made sense but the policies prevented him from helping me. I asked who I could talk to to change this and he told me when his boss would be in but simply put I don't think talking to them will make a difference. It's a corporate policy and this is a corporate place. And the funny thing is I didn't know that until I talked to Gemini and was screaming and upset on the way home. Because it felt like I had found a place where I can make a connection and then I learned it was just Starbucks with dice. Personally, I feel it's The responsibility of the business owner to pay attention to stuff like poster boards and take down toxic or dangerous content on their own. That's what we did at UC Denver when I lived there, I went to school there. It was up to faculty or better yet the community to tear down posters they didn't believe in. A great example of this is one day when I was riding my bike through the neighborhood, I saw a massive magaflag on someone's lawn. As a peaceful form of protest, I stopped my bike and wandered onto the sidewalk, not their property, And took the flag down. I didn't steal it. I didn't rip it up. I didn't set it on fire. I simply prevented it from spreading its message of hate. That's all you need to do. I went in to make friends and when I failed I felt so miserable. I had to call 988 to talk to someone who actually cared. This is what happens when you commodify...
Read moreHad some trouble focusing on shopping today because an older bald guy - presumably the owner - called one of the employees out to sit at one of the game tables so he could reprimand them in the middle of the store. Not only was it a shocking display of unprofessionalism but overhearing comments to the effect of "if you're having issues at home you need to get over it" really makes you, as a customer, stop and think about the type of person you're giving your money to.
Over years of coming here the employees for their part have always been pleasant (aside from needing to enforce ownership's incredibly overzealous food & drink policy) but I've heard enough horror stories from the local gaming community about management here to know this type of behavior isn't a one-off.
In a way it's a shame because it's a reasonably nice space but with Night Owl Games, PlayForge, and Mythic Games all just a couple minutes away and all sporting combinations of better selection, better prices, and better people in charge, there frankly isn't a reason to give this place your business. Sure, having a coffee shop inside is nice. But you can get better coffee and food literally anywhere else and actually take it with you when you browse or play at other stores.
Edit: It's worth pointing out that the response from ownership to this review further demonstrates the type of behavior the review highlights: Upon receiving feedback that customers were put in an uncomfortable situation the decision to log on and make excuses for the behavior rather than simply accepting and learning from it shows an incredible lack of maturity. Especially given that the point was that this conversation should not have become anyone else's business so having it in front of customers, then taking it a step further and posting it publicly online, is extremely unprofessional. Bringing up the context, frankly, doesn't do any favors. Yes, the conversation may have been calm and matter of fact but the tone was one that I would not have appreciated a manager taking with me which, again, simply gives pause to supporting the business. Having to justify yourselves is odd, the easy alternative would be simply recognizing a mistake was made and planning to correct in the future. This review, and the one (1) other made by the person I was with who was also made uncomfortable seeing this, is not "several of my friends targeting the store", it's just the consequences for the...
Read moreI visited this location today and spent 2 hours in a meeting with a friend. Just as we were finishing up an employee pulled up a chair to sit with us to inform us that he had just had a complaint made about us having a discussion about politics. He went on to say that the establishment had a strict "no politics" policy and that we either needed to leave or he could wipe the snow off of the table and chairs outside and we could sit out there. I explained to this young man that as I looked around us I only saw adults and surely it was okay for us to all have different opinions and share them and that because we were all adults we could easily respect one another. Furthermore, if someone really didn't like an opinion they had the option to NOT listen in on someone else's conversation. After all, this is The United States of America and EVERY person has the God given right to believe what they like, and they have a Constitutional right to free speech. He responded that that is correct, but not in their store. That they would like to remain neutral. I explained that accepting a complaint about a conversation someone is not even in or been invited too partake in is not remaining neutral, and the fact that I am being asked to leave because of my views is not remaining neutral. I can not support this kind of ridiculous bias and behavior. He also informed us that religion was not allowed to be discussed in their store. I will never spend another dime in any of their locations. When will the madness stop??
In response to your ludicrous reply- That is a total blatant lie. I have not and will not use "hate speech", nor did the friend I was with. We never even discussed anything remotely close to anything that could be considered LGBTQ related. If we were using hate speech why did you say that we were being asked to leave for talking about politics? Your defense of using a complete lie and using LGBTQ hate speech is astounding to me. If you have these "strict policies" in place you should own them. Post them proudly in your store and stop slandering people to try...
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